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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Which insurance plan has the widest range of coverage for winter sports, especialy downhill skiing and snow boarding ?

A:
Thank you for contacting Insubuy for your insurance needs. In order to better assist you we would need additional information such as residence, citizenship and destination. Please call our office at +1 (866) 467-8289 and any of our licensed representatives will be able to assist you in acquiring adequate coverage. Alternatively, you may find a plan by Mountain Sports Travel Insurance Should you need further assistance please let us know.
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Q:I would like to know if the plan I am going to purchase meets your criteria. My Coverage:Travel Delay Up to 100 a day after a 12-hour delay period requiring anunplanned overnight stay. Subject to a maximum of 2 days.- not subject to deductibleTRAVEL DELAYYOU ARE COVERED:1. Reimbursement for reasonable accommodations and meals when your delay requires anunplanned overnight stay.YOU ARE NOT COVERED unless you fulfill the following conditions:1. The delay must be twelve (12) hours or more and certified due to the following reasons:a. Delay of common carrier (which is certified by the common carrier); orb. A traffic accident while enroute to the point of departure from an airport outside of yourhome country (substantiated by a police report); orc. Organized labor strike, or you being hijacked or quarantined; ord. Stolen passports or travel documents (substantiated by a police report).YOU ARE NOT COVERED IF:1. Expenses arise directly or indirectly from anything in the General Exclusions.Common Carrier means an airplane, bus, train or watercraft operating for commercial purposes andcarrying fare-paying passengers on regularly scheduled and published routes.

A:
Thank you for contacting Insubuy for your insurance needs. In order to better assist you we would need to know the name of the plan you are wanting to purchase. Please call our office at +1 (866) 467-8289 or you may also email info@insubuy.com for further assistance.
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Q:I have a question about COVID-19 test. My plan covers COVID-19 treatment. I developed some symptoms in late Sep and so I decided to undergo a test. I just noticed that the test cost 480. The provider submitted the claim on my behalf and it is still pending. As the policy says "if you are infected with COVID-19.....will cover medically necessary testing..." Does that mean if my result is negative and I will have to pay off the bill myself? The medical provider submitted the claim on my behalf and it is still pending.

A:
Thank you for contacting Insubuy for your insurance needs. As your broker, Insubuy does not have access to claim information due to HIPAA laws. You would want to contact the claim department of your insurance plan to get the status on the claim. Should you need assistance, you may also call our office at +! (866) 467-8289.
{{currentOrigin}}/answers/international-student-health-insurance/claim-for-covid-test-in-student-health-insurance-exchangeguard-92379/

Q:Do these Covid policies include lodging? Traveling to Costa Rica and they require a minimum of 2,000 for covid related illness lodging

A:
Thank you for contacting Insubuy for your insurance needs. US residents may purchase the Safe Travels Voyager plan for travel to Costa Rica to meet their requirements. You will receive access to your policy documents immediately after purchase through your confirmation email. Should you have additional questions or need further assistance please call our office at +1 (866) 467-8289.
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Q:I am thinking of traveling to costar rica I have to be sure this insurance is accepted by the costa rican government and meets all their civid insurance requirements also I see there are a number of steps too take on line after purchase to get it verified by the costa rican government t and receive the number from them that allows me to enter andy problems with this how many days does it take on average for costa rica to reply

A:
Thank you for contacting Insubuy for your insurance needs. US residents may purchase the Safe Travels Voyager plan for travel to Costa Rica to meet their requirements. You will receive access to your policy documents immediately after purchase through your confirmation email. Should you have additional questions or need further assistance please call our office at +1 (866) 467-8289.
{{currentOrigin}}/answers/international-travel-medical-insurance/costa-rica-travel-guidelines-for-insurance-requirements-through-safe-travels-voyager-99876/

Q:will it covers a routine diaktsis?

A:
The visitor insurance plans on the market are designed to cover the new illnesses and injuries that manifest after the effective date of the policy. They will exclude coverage for pre-existing conditions, preventative and routine care. You may view all available plans and get quotes here. Should you need further assistance you may also call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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