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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Covid

A:
You may view and quote plans in the COVID-19 Travel Medical Insurance section of our website. Should you have additional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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Q:Due to COVID-19 PCR test positive, my original itinerary is interrupted. I'm wondering if I can get compensation?

A:
The visitor insurance plans are designed to offer coverage for new illnesses and injuries contracted after the effective date. They do not offer coverage for lodging and accommodations expenses within the United States. Should you have additional questions or need further assistance, you may also call our office at +1 (866) 467-8289.
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Q:Hey I just bought a travel insurance to Mexico. I wonder how could I use the travel insurance in Mexico? From my experience, most hospital doesn't know about this insurance policy in Mexico. Should I pay in front and file and claim afterward?Thank you

A:
Billing will be determined by the provider, as they get to decide how they do their billing practice. They may set up direct billing with the information provided on the ID card or ask you to pay from your pocket and file a claim for reimbursement for any eligible expense. Keep in mind the plans are designed to offer coverage for the new illnesses and injuries contracted after the effective date. They will exclude the coverage for pre-existing conditions, preventative and routine care. Should you have additional questions or need further assistance, you may also call our office at +1 (866) 467-8289.
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Q:My airlines has changed my itinerary, cancelling one of my flights and booking me on another one. I still have the same destination and do not need any additional coverage, but my flight details have changed. Do I need to update any information to keep my coverage?

A:
There is no need to provide such information. If necessary, the claim department may request it at the time of the claim. Should you have additional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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Q:Father has pre existing heart conditions. Not that anything is expected. He is healthy, but want to know which plan would cover in case of event. like cardiological checks, if needed.

A:
There is not a plan that will cover cardio check ups. The plans for visitors cover for new illnesses and new injuries that manifest or occur after the effective date. They do not cover for preventative care, routine maintenance, or pre-existing conditions. Some plans do provide acute onset benefits of pre-existing conditions but that is not general pre-existing condition coverage. Please see this link for information about acute onset benefits: /visitor-insurance-acute-onset-of-pre-existing-conditions/ If you have any additional questions, please let us know.
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Q:Please get me visa to get USA

A:
Insubuy is an insurance brokerage and does not handle anything related to the visa process. Should you have questions related to the insurance products available on our website please let us know. You may also call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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