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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:My partner and I had a trip to Costa Rica planned for April 10-17, 2021. We have had to cancel it due to an illness with him. Can I get reimbursement of any kind?

A:
Unfortunately, such coverage would only be available had you purchase the insurance to include the cost of the trip. Should you have additional questions you may also call our office at +1 (866) 467-8289.
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Q:I am the Program Administrator for a marine conservation NGO called MarAlliance based in the US. We regularly organize marine wildlife monitoring expeditions wherein we have volunteers (mostly from the US and Canada), join the staff on these trips. The expedition locations are mostly in the Caribbean and Central America. We are hoping to get some liability insurance to cover, small boat travel, scuba diving and snorkeling for our volunteers and staff. Please get back to me as soon as possible.

A:
Thank you for contacting Insubuy for your insurance needs. We have numerous products you may offer your volunteers and staff that will include coverage for new illnesses and injuries that manifest in the body after the effective date of the policy. They will exclude coverage for pre-existing conditions, preventative and routine care. You may view and quote plans in the Travel Outside USA section of our website. For coverage for scuba diving, the recommended plan would be the Diplomat International. Be sure to read over the certificate wording and select the correct option for the Athletic Sports & Hazardous Activity Rider. Should you need assistance regarding this, you may call our office at +1 (866) 467-8289.
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Q:Hello, do any of your plans include cost of extra hotel stay if we test positive for covid 19 during our trip and are quarantined and not allowed to fly back to the United States?

A:
You would want to view and quote the plans in the COVID-19 Travel Insurance with Quarantine Coverage section of our website. Should you have additional questions or need further assistance you may also call our office at +1 (866) 467-8289.
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Q:I am a permanent resident (green card holder) of the US but I have moved to live in Thailand the past 4 years. During that period, I have been in the US for a max of 2 months. I am now in Thailand and plan to travel back to America for 2 months and would like to buy medical insurance for COVID. After the trip, I will fly back to Thailand and stay for a few more years. My passport is Malaysia. A lot of the policies says something about it not qualifying for "US residents" (there are a few definitions of this) and "home country". Am I eligible to buy these insurance policies for my trip?

A:
As long as your primary residence country is outside the United States, you may purchase the Patriot America Plus plan for your visit to the United States. Should you have additional questions or need further assistance you may also call our office at +1 (866) 467-8289.
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Q:Looking for a very specific life-insurance. Thank you for your help.Hi,I am a French citizen, living in Bulgaria. Having a personal enterprise declared in France, I am nevertheless a French tax resident.I am a 39 year old male in excellent health, non-smoker.My research is very specific: I am looking for a life insurance policy of which the primary beneficiary would be a non-profit organization based in the USA.Thank you in advance for any help you could give me in my research.Regards,Damien Casoni

A:
We would be unable to offer such coverage. You must primarily reside within the United States to be able to purchase the life insurance plans we offer. Should you have additional questions please let us know. You may also call our office at +1 (866) 467-8289.
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Q:If a patient 71 years of age is traveling with pre-existing case of lymphoma/CLL. What scenarios would the Acute onset coverage cover for this patient? Would Physical Therapy or Chiropractic care be covered? (I would assume so)Would hospitalization due to sudden arrhythmic heart beat be covered?Would a severe bacterial Infection be covered?Please help me get these answers asap.

A:
Thank you for contacting Insubuy for your insurance needs. We would refer you to read over the Acute Onset of Pre-Existing Conditions FAQs. The determination of if something were to fall under the benefit would be determined by the attending physician notes and lab report from the time of service. Should you have additional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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