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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:For the quarantine coverage under Safe Travels Explorer policy, does it cover situations where the traveler is required by CDC to have a negative PCR test before allowed on a U.S.-bound flight (back from France). If the traveler tests positive and must wait for 10 days or a negative test before allowed to get on the plane, does the trip delay and interruption coverage apply?

A:
The trip delay coverage in the Safe Travels Explorer plan includes coverage in the event the insured is mandated to quarantine by a governing authority. The plan includes this coverage for the accommodation expenses up to a maximum of $2,000. If you have any additional questions, please let us know.
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Q:Where do I find what your insurance covers.

A:
The plans are designed to offer medical coverage for new illnesses and injuries contracted after the effective date. They will exclude the coverage for pre-existing conditions, preventative and routine care. Underneath each plan you will be able to view their certificate wording and plan benefits where you can find more information regarding coverage to that specific plan. Should you have additional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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Q:we both are 80 and 81 years old visiting Dubai for 8 days holiday from 4.7.2022 to 11.7.2022. from our birth country even though we hold dual nationality status with Britain and Srilanka with .passports for both countries. What is the best and less expensive holiday travel insurance policy we should buy covering all aspects of COVID 19 as we have got vaccination certificates issued by the government.

A:
You may view and quote the applicable plans in the COVID-19 Travel Medical Insurance section of our website. Alternatively, you may click here for the personalized quotes with the criteria you have provided. Keep in mind the plans are designed to offer the coverage for new illnesses and injuries contracted after the effective date and will exclude the coverage for pre-existing conditions, preventative and routine care. Should you have additional questions or need further assistance, you may also call our office at +1 (866) 467-8289.
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Q:I am flying free on a private jet and staying free at a house in the British Virgin Islands. The country wants me to have travel insurance incase I get covid and have get further accommodations. Does your company offer insurance for this?

A:
Thank you for contacting Insubuy. You may purchase COVID-19 Travel Insurance with Quarantine Coverage. These plans will include coverage for the accommodations and lodging according to the British Virgin Islands requirements. You may purchase a plan online or over the phone by contacting our office at +1 (866) INSUBUY 467-8289.
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Q:If I need to cancel a flight do I call the airline or my travel insurance

A:
Thank you for contacting Insubuy. If you need to cancel a flight you will need to contact the airline. If you need to a claim under the policy for a loss such as trip cancellation, then you will need to file a claim for review and reimbursement of the non-refundable trip cost. You may review and buy Trip Cancellation Insurance plans on our website. If you have any additional questions, please let us know.
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Q:We'll be traveling as a family (parents and kids ages 16 and 18 and seniors both ages 78) and if one of the kids or seniors gets COVID and is not allowed to fly. Will a parent be allowed to stay with the infected person and be covered under the travel insurance even though they don't test positive? We don't want to leave the 16 or 18 year old or senior alone in a foreign country.Thank you.

A:
Thank you for contacting Insubuy. In order to file a claim under the trip delay benefit in the policies the insured person must have supporting documentation from either the governing authority or medical provider stating they must quarantine. If you choose to stay with out such documentation, then you are unable to file a claim for this benefit. If you have any additional questions, please let us know.
{{currentOrigin}}/answers/holiday-insurance/can-parents-stay-with-children-internationally-if-they-are-forced-to-quarantine-13198/

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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