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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I received 2 claims at my address. I just wanted to ask if i have to pay anything. Can you find out and tell if there is any pending amount in my account from any balance or any claim or anything.

A:
You would need to contact the claims department directly to get status of claims or any other claims related information. The claims department contact # is 1-800-605-2282. Please let us know if you have any additional questions.
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Q:I'm here in Florida, I arrived Jan 23 2021 i like to stay on till may 15 2021can i buy emergency medical insurance My age 69 and my wife 65

A:
If you are in the U.S. on visitor visas, or a B2 visa, you can run quotes for our Visitor plans here: /visitors-insurance/ Plans for visitors cover for new illnesses and new injuries that occur or manifest after the effective date of the policy. They do not cover for preventative care, routine maintenance, or pre-existing conditions. Some plans do provide Acute onset benefits for pre-existing conditions and I am attaching the information link about Acute onset coverage for you to reference from our website. /visitor-insurance-acute-onset-of-pre-existing-conditions/ Some plans do include benefits for any medically necessary testing or treatment for Covid-19 as well. The plans will indicate if Covid-19 benefits are included or excluded. Also, be advised that if you are going to turn 70 while here, you may want to purchase for the enitre duration you will be needing coverage. If you choose to purchase for example for a month and then extend as you go on the plans that are extendable, once your age increases, the price will also increase at the time of the extension. If you purchase for the full duration while still at age 69, the price will be locked in for the purchase period. If you have any additional questions, please let us know.
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Q:Hi, I am a J1 exchange visitor, currently enrolling my studies At Cornell University holding My Geo blue health insurance card, since January,07th, 2021. Recently, I fell on the floor of the apartment and felt some concussion effect. Therefore, I just want to follow up with a local primary care doctor as I am still having some symptoms. Hence, I just want to ensure that my follow up primary care doctor expenses covered by my Geo blue insurance or not? I am looking forward to hearing from you.Thanks and Regards Safras

A:
To verify coverage for a specific medical issue, you would need to contact the number on the back of your insurance ID card for Benefits/Claims.
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Q:Hi How to file a claim?

A:
Thank you for contacting Insubuy. You may file access your claim forms online by logging into MyAccount. You will need to complete the claim form, and send this to the claims department directly. If you have any any additional questions, please let us know.
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Q:Hello, I am travelling to Costa Rica in March and I understand that there is a certain insurance requirement to enter and I'm wondering if you could tell me if my husband and I would be eligible to purchase yours. We will be travelling from Slovenia - Costa Rica and I am of Irish & Canadian Citizenship ( travelling on Irish passport) and my husband has an American Passport. Could you please clarify?Thanks so much!

A:
There are a few plans available in the Travel Insurance for Costa Rica section of our website. The plans are available for US Residents and Non-US Residents and can be purchased based off that information. Should you have further questions or need additional assistance please let us know. You may also call our office at +1 (866) 467-8289.
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Q:Hi,I want to buy medical insurance for my spouse on J2 visa. Since our stay in USA has been more than two years we are unable to buy the J2 visa. So I am looking for traveling medical insurance. I was hoping that you could provide me the details for the mandatory Accidental Death & Dismemberment Coverage for J2 individual with traveling medical insurance. Also, is there any mandatory policy maximum limit for this situation?Thank you,Subash

A:
Hello Subash, Thank you for contacting Insubuy for your insurance needs. Please be advised that there are numerous products available for J2 visa holders that can be found in the J1 / J2 Visa Exchange Visitor Insurance section of our website. You will be able to view and quote the plans by clicking the link. Should you have aditional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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