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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hello, I am a Canadian seeking to undergo a medical procedure in the USA. I am specifically looking for coverage to treat any emergency medical circumstances during my stay and as I undergo my procedure. Kindly let me know if this is a product offered by your company.

A:
Yes, you could purchase a plan that will cover for new injuries or illnesses that were to occur during your stay. No plan will cover for anything related to the procedure that you will be getting. You can run a quote in the Visitors to U.S.A. section of the website to see what plans are available to you. If you have any additional questions please let us know.
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Q:Safe Travels USA Comprehensive: I want to understand how to get vaccination and flu shots for my parents.

A:
Preventative care and routine maintenance is not covered under any visitors plans on the market. Vaccines such as the COVID-19 vaccine or flu shot would be considered preventative care and would not receive coverage. if you have any additional questions please let us know.
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Q:My father visited USA on June 3rd 2023. I purchased insurance one month later on 07/06/2023. He had to visit doctor as he was feeling cold and chill. Doctor provided him treatment which did not work as expected and he referred him to ID (infectious disease) Doctor whos is treating him with Antibiotics. My question-1). 1st doctor fees is covered through the insurance. 2). 2nd ID doctor treatment/fees not covered. I want to know why?

A:
Insubuy is a broker and does not handle claims. If you have claims question you can reach out to the number that is on your Insurance ID card and speak the the claims department of your policy. If you have any additional questions please let us know.
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Q:I'd like to purchase for my 81 yo mother but I need some one I can speak with.

A:
Thank you for contacting Insubuy, we will be giving you a call shortly. Please be advised that you are always welcome to Request a Callback by clicking on the "contact" button in the upper right hand corner of the website. Doing this will allow you to choose a time that is most convenient for you. Our office is open Monday-Friday: 8 AM - 7 PM CST. If you have any additional questions please let us know.
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Q:Hello. I am from Taiwan and my friend use her credit card to pay my insurance bill. I want to know who need to sign the signature field, me or she? Thanks.

A:
You or the person purchasing the plan for you would be permitted to put their name in the signature field. If you have any additional questions please let us know.
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Q:Do any of your plans include payment to cruise doctors and facilities while on board the ship and out to sea?:

A:
The insurance policies on our website will allow for direct billing from any provider if they are willing to do so. How a particular provider directly bills the patient will always be up to that provider. If you have an additional questions please call our office at 1(866) INSUBUY (4678289).
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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