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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I wanted to ask a few questions about the validity of the medical insurance you guys provide, particularly in the UAE. I'm about to depart from Kazakhstan in a few weeks (on the 15th of Jan) and found out that I needed to make sure to obtain valid medical insurance to enter the UAE (my stay will be till the 6th of February). The cited reason for this is, of course, the pandemic, and having appropriate medical insurance to cover me in the possible worst case scenario. This is my first time doing this on my own at 19, so I just wanted to learn as much as possible about this side of things, as I've never gotten any sort of insurance before. I know you guys are mainly based in the US, so you might not know much about this particular issue, but a local company here in Kazakhstan mentioned that any online insurance wouldn't be valid, and I needed to visit their offices and get my medical insurance there. I'm not entirely sure if that's just them trying to get a sale, or if there's actually truth to that statement. Thank you for reading, I hope to hear from you soon. Thanks in advance for any help you can provide!

A:
Thank you for your interest in purchasing UAE travel medical insurance. There is obviously no truth in what they are saying as they are simply trying to discourage you from buying from elsewhere and only from them. Even though we sell insurance online, we are legitimate company with a real office and real people and sell insurance from the same insurance companies that would sell from physical office as well as online. Please read about Insubuy here. You can confidently purchase travel medical insurance for UAE from our website here; and it is valid. People from all over the world purchase insurance from us to travel all over the world, including to UAE, and it is absolutely valid. Please let us know if you have any further questions.
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Q:Hi, I'm looking into getting insurance for our trip to Costa Rica through your company. I'm wondering when we need to submit the insurance to the CR government website? Do we do it right when we purchase the insurance or do we wait until 48 hrs before our flight? Have you had any problems with the insurance being denied, or have other travelers had any issues? Also, I'm assuming this insurance will cover all the mandatory insurance requirements to enter the county, or do we need to get anything additional or do anything additional other than submit to the listed website along with the questionnaire? Thanks for your help!

A:
Thank you for contacting Insubuy. You may purchase the Safe Travels Voyager plan. This plan does satisfy the insurance requirements for Costa Rica. We have had many customers purchase this product without any issue. Immediately after purchase you will receive an email confirmation with access to download your policy documentation including the visa letter. The visa letter is the document you will need to submit with the completion of your healthpass. You do have to wait until 48 hours before your departure before you can complete this step. You may view the Safe Travels Voyager plan and the confirmation we have received that the plan satisfies the requirements using the link provided below. You may purchase online or over the phone by contacting our office at (866) INSUBUY. Costa Rica Travel Insurance If you have any additional questions, please let us know.
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Q:I am traveling to costa rica. I am required to show proof of $50,000 coverage related to covid-19 medical expenses and $2,000 for extended lodging expenses due to covid-19. I am also required to show a certification issued by the insurer show proof of coverage. Do you provide this coverage and a certification showing proof of this coverage?

A:
Yes, we do. You may view and purchase the plan here.
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Q:Hello. I am currently residing in South Dakota. I'm visiting Thailand for a few months in Feb 2021 I am a dual-citizen (Thai/American), and I am planning to depart/re-enter US with my US passport and enter/depart Thailand with my Thai passport. If I enter Thailand with my Thai passport, would the purchased travel medical insurance policy cover me?

A:
Yes, as you are US resident and need coverage outside the US, it will cover you in Thailand.
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Q:Hi! I just have a quick question. I'm aiming to do a working holiday in Sweden as a Canadian citizen. However, I currently live in Japan, so I'd be going directly there from here. Does this insurance cover what's needed for the working holiday visa / is this a topic you guys are well aware of? Your plans looked good so I am interested. Let me know, and thank you for your time!

A:
You can purchase travel medical insurance plans here. Our temporary plans are designed for coverage outside the country of residence. Please let us know if you have any further questions.
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Q:I just attempted to purchase insurance by pressing the purchase button. But I have not received confirmation that the purchase was completed.

A:
Thank you for contacting Insubuy for your insurance needs. We do see one purchase on file from your email address and have resent the confirmation email. Should you still need additional assistance please call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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