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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:What if the FCDO advises against all but essential travel to the location that I am travelling, will I still benefit of VisitorSecure insurance?

A:
FCDO advisories would not have any affect or impact to the coverage under our policies. Please let us know if you have any additional questions.
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Q:Can I receive my insurance premium back if the airline has canceled my flight

A:
Each plan has it's own refund guidelines based on the type of plan you have, and whether or not the policy is already active. You can login to My Account on the Insubuy website to see if cancellation of your policy is an option and if you would be eligible for a refund. You can login to My Account here: /myaccount/ You will login with your policy certificate number and date of birth of the primary insured. Please let us know if you have any additional questions.
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Q:I see that you do not cover COVID test. But do you cover illness related to COVID including hotel payment for quarantine?

A:
Please find medical insurance with covid 19 travel insurance with quarantine coverage
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Q:I am a citizen of Azerbaijan. My city does not provide Shengen insurance. Where can I purchase it? What countries don't require insurance?

A:
You may purchase coverage through the Schengen Visa section of our website. Enter the appropriate information and you will be able to see the applicable plans. Should you have additional questions or need further assistance you may also call our office at +1 (866) 467-8289.
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Q:Do you cover the cost to get an RT-PCR test done in the US so I can leave after my trip is done?

A:
COVID-19 testing travel purposes is not an eligible expense under any travel insurance plan. You will have to pay out of pocket for such expenses. Should you have additional questions you may call our office at +1 (866) 467-8289.
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Q:I just went through the application process for the Diplomat America Plan for me, my wife and son. My son and I are U.S. citizens, and my wife is Korean. We are visiting the U.S. for a sabbatical that ends in January. I indicated that I was a U.S. citizen on the application and it was accepted, and my credit card was charged, and I was sent the policy info by email. However, my previous question about policy eligibility did not include the Diplomat America Plan. Is my plan complete and valid?

A:
If you are a US citizen visiting the United States with a primary residence outside of it, you may purchase the Diplomat America plan. Let us know if you have additional questions. You may call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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