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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:What if i go to in-network hospital and I do not have money to pay the doctor, can i request them to claim from insurance company

A:
Yes, if you have to go to a hospital you may always request for them to directly bill. It will always be up to the provider on who they would like to directly bill the costs to.
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Q:I am in need of specialist consultation and may require various tests such as imaging and lab work. Therefore, I kindly request that you provide me with a list of healthcare providers who accept direct billing through InsuBuy.Thank you.

A:
Insubuy is a broker and does not handle or process claims, you will want to reach out to the number on the back of your ID card if you need assistance with claims. You are welcome to look at the PPO network that your plan utilizes for providers in your area on your MyAccount.
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Q:Cancellations for any reason

A:
We have trip cancellation plans that are available to US residents. Some of those plans do offer coverage for cancellations for any reason if the plan is purchased within a certain amount of time of the initial down payment towards the trip. You can run a quote in the Trip Insurance section of the website to see what plans are available to you. Please call our office at 1(866) 467-8289 if you have any additional questions.
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Q:Does the policy pay the cost right there and then in the health facility? or is it reimbursement?

A:
Whether a provider wants to directly bill the insurance or the patient will always be up that provider. While comprehensive plans do use a PPO network so that the provide can directly bill, if they ask you to pay upfront, you would do so and simply file a claim for reimbursement. If you would like, you can see the Claims Submission Process. If you have any additional questions please let us know.
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Q:Hi, I am relocation to the US from Australia. Recently I had my cholecystectomy surgery. I need a short term health insuarance as I will join my job soon where I will get long term health insurance. Could you suggest which one I should buy?

A:
You are welcome to run a quote in the New Immigrant section to see what plans are available to you. Plans are designed to cover new injuries or illnesses that did not exist in the body before the effective date. If you need assistance running a quote or choosing a plan please call our office at 1(866)467-8289.
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Q:I have been buying your insurance for years when I travel to the USA on holidays but now have turned 70 and seems like I cannot get the same insurance. What options do you have for healthy people over 70 years old.

A:
You are welcome to run a quote on our website in the Visitors to U.S.A. section of the website to see what plans are available to you. If you need assistance running a quote please call our office at 1(866)467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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