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Q:PLEASE HELP regarding preexisting condition During my process of searching visitors insurance for my parents and little brother who visited in May'08, I was very much impressed with your website and particularly your considerate posts and I bought a very comprehensive insurance policy for the second time. Even in Sept'07, I had bought the same insurance for my family. Unfortunately, this year in May when my parents and 11 year old brother arrived, my brother fell sick with Hepatitis A (Jaundice) and I had to urgently rush him to the hospital after precertifying via the insurance company. Since then I have got loads of medical bills everyday and the letter from insurance saying that the disease was preexisting. I have tried to reach insurance company several times and every time I talk with a customer service rep who has no proper knowledge of the case and I am unable to explain to them that the disease was not preexisting. They do not even have a dedicated customer service rep I can talk to. The doctor has supported my claim that the disease was not preexisting and has sent the notice indicating the same to the insurance company. Also the pediatrician in India has declared that my brother was fine when he left India. I had bought Patriot America from 11 May08 " 10 July08 and insurance is not paying a single dollar. Can you please help me Can I call you and talk about this Ever since then, I have been so much troubled by all the insurance bills and the very fact that I am so much helpless to defend my position. Please help me out.

A:
Hello, We had a phone call conversation about this around an half an hour back. As I described to you, I currently have no access to any of the claims data than what you described to me over the phone. From what you described, your brother had Hepatitis A just few days after coming to the US. I recommend that you read https://en.wikipedia.org/wiki/Hepatitis_A It describes that Hepatitis A is caused by contaminated foor or water in developing countries like India and something not that common in the US. It seems that your brother had got infected in India itself and the symptoms got developed right after coming to the US. Therefore, it would still be considered as pre-existing conditions. It is not just the conditions that were previously already known but the ones that existed are pre-existing conditions. e.g., 1. if you come to the US and 2 days later, you realize that you had malaria. It might very well be pre-existing condition as malaria is not common in USA but in India. You had been infected with mosquito bite in India just before coming to the US. 2. One week after coming to the US, you discover that you had diabetes (many people go to free check ups held at temples, for example). Diabetes didn't happen in one week, you just discovered about it. 3. You got infected with HIV 4 years ago, but AIDS symptoms just start showing after 2 weeks after coming to the US. It is still pre-existing conditions. As you can see, depending upon the disease, the symptoms appreance duration may vary. As we discussed over the phone, if your doctor is able to write any letters or provide any other kind of evidence otherwise, I can help you use that as the appeal after your father gives me the authorization to discuss with the claims department of the insurance company. I will ensure that I will help you with to the best of my abilities. Meanwhile, if you have any questions, please feel free to contact us at any time or post here. I had posted the thread before I talked with you and will follow your advice. I will send you the authorization letter from my father and other letters soon. I will sincerely appreciate any help you can provide in this regard. I have been really tensed ever since the whole issue has started and despite buying all the insurances, I am facing this trouble. Thanks Pragya You are welcome. I am glad to help in any way I can.
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Q:Insurance for parents in Maryland I am a student in Maryland. My parents (aged 69 and 53) would be visiting me from Oct 3 to Dec 27 of this year. They are both Indian citizens and would be coming to the US only for vacation. They do not have any preexisting known illnesses. It would be great if you could share your thoughts on some of these questions 1. I am looking to buy a comprehensive insurance from an American company. As far as the PPO network goes, which one has a better presence in Maryland state Is there anyway I can see a list of Doctors and Hospitals that are innetwork with these PPOs on a website before deciding which plan to buy. The reason I am asking this question is because Atlas lists Hygeia as its PPO network, but when I called up about 5 or 6 doctor's clinic that were listed on Hygeia's webpage, none of them even knew about Hygeia. It would be great if you could suggest a better way of making an informed decision. 2. As a student, my budget is limited, but I still want to go with the comprehensive coverage because of my father's age. What would you recommend, considering that they have no problems until now, to be the coverage maximum Is 50k enough, or should it be atleast 100k, based on your experience 3. Although my parents do not have any known preexisting conditions, some insurance companies might claim that a new problem was caused by preexisting problems like sugar, BP or even simple problems like throat infections and so on. I know that based on the experiences on this website, chances of this happening are low. But in case it happens, what is the process of proving to the insurance company that it is indeed a new problem, and not a preexisting condition Should I then advise my parents to bring their medical records with them when they come here Thanks in advance Atul

A:
1. Look at /visitor-insurance/ Next to each plan, there is a link 'Provider Directory'. You were already looking at the right place. Atlas America participates in Hygeia as well as First Health PPO networks. Therefore, as long as the provider recognizes either of them, you are fine. Both the logos would be printed on the id card. 2. Even though many people buy 50k because that is the cheapest available, I recommend 100k. Many times, the expenses go beyond 50k easily when something serious happens. You may want to choose higher deductible like $1000 to reduce your premiums. 3. Prior medical records and a letter from the current treating doctor would be of help to file an appeal. Please feel free to contact us at any time if you have any other questions. Thank you very much for the quick and helpful response. I have one more question: What is meant by indemnity? In the Patriot America plan, an indemnity payment of $100 is included for stay overnight in a hospital. How is this different from room/ board? Thanks again Atul Indemnity is in addition to the room/board cost. It pays $100/each night for other pocket expenses like food, taxi, phone, misc etc. However, please note that this daily indemnity applies only outside US/Canada. Could anyone suggest a suitable insurance for my visiting parents. They have no pre existing conditions and will be here for 6 months. They are aged around 64 and 61. Earlier we were planning on getting an insurace from India (Oriental or New India) but was advised not to. I ha been hunting around for and the more I look I am more confused. I have looked at the AIG insurance from kvrao.org, certain insurances from this site. I am looking for a $100,000 coverage with $250 deductabile. Please advise which one to go with and are more reliable know for their services. While you look at any insurance plan, first make sure whether it is a fixed coverage plan or the comprehensive coverage plan. You can read more about it at /visitors-insurance/ Some people claim it is a comprehensive coverage plan, when it is a fixed coverage plan in reality. In that case, look (or ask them) whether there are any sub-limits in the coverage. If so, it is a fixed coverage plan. Look carefully at all the details. We always recommend everyone to buy comprehensive coverage plans only and never the fixed coverage plans. Particularly, look at Patriot America plan at /patriot-america-lite-insurance/ It is comprehensive coverage plan with reasonable cost, excellent PPO (First Health) and good service. How does the fixed cverage plan in USA compare with the insurance in India like the Oriental insurance or New India Insurancee? I suggest that you read the article /visitors-insurance-usa-india-comparison/ It describes in very detail the difference between buying from US and India. After reading that, if you have any specific question, please feel free to post here. Between "visitors Care" and "Inbound USA" which one do you recommend based on your experience and knowledge. Both are excellent and very popular plans. However, there are few differences: * Visitors Care participates in First Health PPO network while Inbound USA doesn't have any PPO. * Deductible is once per period of coverage in Visitors Care while it is per incident in Inbound USA. * The policy maximum is life time in Visitors Care while it is per incident in Inbound USA. Therefore, I suggest that you visit https://www.insubuy.com and compare them side by side in detail and pick one according to which feature difference is more important to you. If you have any other questions, please feel free to contact us at any time.
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Q:Health Insurance for F-2 spouse I am a graduate student in a California based University and my health insurance is covered and paid by the school. I will be bringing my spouse to the US and I am looking for some affordable health insurance options for her. The school offers a supplemental health insurance plan through Blue Cross that proves to be expensive (almost $200 a month). Is it a good idea to be buying visitors insurance that is renewable? It will take me 2 more years to graduate. My friends told me about the Partriot America plan and the IMG plan. But I would like to hear from you about other options that are affordable. Thanks. Murali

A:
Yes, you can buy Patriot America. That is a good plan. You can buy it online at /patriot-america-lite-insurance/ If you have any further questions, please feel free to post them here or contact us at any time.
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Q:Canadian citizen needs US insurance for newborn I am a Canadian citizen and I am looking for a US insurance plan that would cover the newborn care of my soon-to-be baby. I will likely be in the US during the delivery, and I need a plan that will cover the delivery and the medical care of the child until I return to Canada (about one month post-delivery). Is there some type of family coverage plan that can be purchased by me, a Canadian citizen, that would cover me and my child in the US? Thanks in advance!

A:
Unfortunately, there is no such plan available.
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Q:Would Like Maternity Option Do you have any recommendations for private insurance plans which include maternity coverage? We are temporarily living in Hawaii until we move to Asia in December for missions. We are comfortable with getting temporary insurance now of commiting to insurance for missionaries, but we are having trouble finding either option with maternity included. We have no intentions to get pregnant but we want to cover our bases. What options do we have?

A:
Unfortunately, we don't have any short term plans that would cover maternity.
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Q:Plan that allows hospital to charge insurance directly. Hi. My mother (64 years) will be visiting us for 2 months in California. I plan to get comprehensive coverage for her. The question I have is, if she does require treatment how do I make sure that the plan allows the hospital to charge the insurance company directly (after I have paid the deductibles)? I dont want to deal with the process of submitting claims. Thanks a lot.

A:
Please look at Protection America plan at /patriot-america-lite-insurance/ Protection America participates in First Health PPO network. It is a very large network across the country. Please read /international-medical-ppo-network/ to understand how exactly the procedure for using it will work. You can also read /patriot-america-lite/health-insurance/ to understand how the plan works in general. If you have any other questions, please feel free to post them here or contact us at any time.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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