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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Can I create a MyAccount to save potential policies that I may buy?

A:
Hello, Thank you for contacting Insubuy. The MyAccount feature is only available once you purchase a plan. If you would like to save possible quotes or applications, just click on "Save and share quotes" or "Save and share applications" on the top right side of the screen. This will allow you to save and send the quote or application to your email. If you have any further questions, you can call our office at 866-467-8289.
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Q:Do you have a policy that covers the expense of accommodations if I test positive for Covid while traveling? Specifically if I test positive the day before flying home, and I have to extend my stay until I test negative in order to get on a plane, would the policy cover the cost of my same accommodations to be extended? Also would it pay for Covid testing to be done, and if so how many tests would be covered?

A:
Thank you for contacting Insubuy. You can find our available plans under the trip delay section of our website, /covid19-travel-insurance-with-quarantine-coverage/
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Q:If i have bought an insurance for visiting USA and my travel plans get cancelled or postponed due to Covid or other personal reasons can i get refund for my policy? Also if my travel plans get postponed can i reschedule the dates on the same policy or i will have to cancel and purchase a new policy?

A:
This is dependent on the plan that you are purchasing. Typically plans can be cancelled or coverage dates can change as long as the policy has started yet. To verify the answer related to a specific plan you may also call our office at +1 (866) 467-8289.
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Q:Hello I have gotten over 25k charges in hospital it al bills and IMG is denying to pay these bills for me. I have tried contacting someone for 4 days and no one reaches back to me. I was instructed to file a claim for the hospital that charged me but was given no instructions on how to file the claim what information to put, etc. I did not grow up in the US so i dont know how the healthcare system works so if someone could please help me I would greatly appreciate it. Please send any response to my email.

A:
Please contact our office at +1 (866) 467-8289 and we would be happy to provide you with information to get in touch with your insurance company's claims department.
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Q:I Had planned a trip. 1 week in Israel and next 3 weeks at Phuket, Thailand.But I wasnt permitted to enter Israel. And was deported , because I look like a migrant worker, as a border officer said. I lost money for ticket and a hotel, heard a lot of rudeness from airport, Ben Gurion workers, was a witness of some crimes being in the airport Ben Gurion .And now I am frustrated and deeply depressed. What shall I do next?

A:
Unfortunately the Visitors Secure plan that you purchase does not include coverage for your event. We can suggest you buy a policy with Border Entry Protection To help you if such an event where to ever happen again.
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Q:I have account with 3 people on it, yet I only want to purchase insurance for 2 of us, do I just need to make a new account?

A:
You will be able to repurchase the same plans for the same people in the MyAccount section of the website. When confirming the information in the application you will be able to purchase the insurance for only the 2 individuals you are wanting. Should you have trouble with this you may also call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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