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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I am Canadian and getting a Travel Insurance quote from Canada, but I got this message:"If the proposed insured is physically located in the Country of Canada during this quoting session, then the purchase of this policy is prohibited and must be canceled by clicking the cancel button. Otherwise, please click continue." Am I not allowed to purchase this Travel Insurance from Canada? Why? What is the reason behind it? I'll greatly appreciate an explanation and what alternative travel insurance should I get?

A:
Unfortunately the atlas plans do not meet the requirements for the country you reside in and are not allowed for purchase while being phisically located there. you do have the option of purchasing the plan the moment you land in the US. If you would like a plan that is similar we can suggest the Patriot America Plus. If you have further questions or need any assistance please contact us.
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Q:Can I get sign, stamp and date the attached insurance certificate from the Insurance company?

A:
Most plans come with a visa letter you can use to show proof of coverage. These are available for download after purchasing the plan. Here is a sample of one of those letters Visa Letter: /sample-documents/exchangeguard.pdf
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Q:HiI am on H1b visa since 2020. I got married in India and my wife moved with me to US in 2021.I switched jobs and my new employer does not provide Medical, dental and vision for spouse.I want to know what are the best options for me to get her medical dental and vision insurance on insubuy platform. Note: she does not has a SSN.

A:
Thank you for contacting Insubuy for your insurance needs. We would need additional information in order to better assist you. Please contact our office at +1 (866) 467-8289.
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Q:For example I purchased insurance for 6 months but after 1 week of effective date I cancelled it, what is the pro rated premium, is it 1 week only or is it the entire first month ? Plus the cancellation fee of 25.

A:
Thank you for contacting Insubuy. Most Travel Medical Insurance plans provide a pro-rated refund of the unused premium minus a $25 cancellation fee as long as no claims have been filed since the policy effective date. If you purchase insurance for a 6 month period, and then cancel after one week. You would receive the refund for the remaining number of days, minus the $25 cancellation as long as you haven't filed any claims. If you have any additional questions regarding the cancellation rules, please let us know.
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Q:I am looking for travel insuance for my trip to the US from Thailand. It will be from May 1st to the 31st. I require medical and also trip cancellation if, because of death or injury, I need to fly to the US sooner, or stay longer in the US.

A:
Thank you for contacting Insubuy for your insurance needs. You may purchase a visitors medical insurance plan such as the Patriot America Plus to cover your stay in the United States. Unfortunately, there no options that will provide coverage for trip cancellation for trips that originate outside of the US. The Patriot America Plus plan does include some travel benefits such as medical evacuation and repatriation, and loss of checked luggage. This plan is also extendable in the event you need to stay longer in the US. If you have any additional questions, please let us know.
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Q:I would like to get an idea of the providers available in-network for United PPO in Atlas America. is there a way to get that information?

A:
Thank you for contacting Insubuy. The network directory link can be found beside every plan, for the atlas America PPO directory you can click on this link /travel-and-student-insurance-ppo-network/ . If you need further assistance feel free to contact us directly.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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