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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I have comprehensive insurance coverage . Will it cover a Covid 19 test ?

A:
The plans could only allow for testing coverage if it were deemed medically necessary. Such as under a physician recommendation, due to sign or symptoms for diagnostic purposes. COVID-19 testing for travel purposes or that is elective in nature, would be excluded from coverage from all plans on the market. Should you have additional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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Q:If I get covid-19, how am I to prove to you on what type of document would I need to show? Especially in Mexico? What are the steps if one was to get covid? Thanks

A:
You will want to make sure to purchase a plan that will include such coverage for you. You may view and quote plans that will allow coverage for COVID-19 if it were to be contracted after the effective date of the policy in the COVID-19 Travel Medical Insurance section of our website. You would need to provide the attending physician notes from the time of service, as well as the lab report. The claim department may elect to request additional documentation as well. Should you have additional questions or need further assistance, you may also call our office at +1 (866) 467-8289.
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Q:I see n your FAQs that Covid quarantine insurance is no longer available. However, the Safe Travels Outbound policy still seems to be offering it, along with the option to increase quarantine coverage limits. What is the correct answer? Thanking you in advance for a prompt reply. Kind regards.

A:
You may view and quote applicable plans in the COVID-19 Travel Insurance with Quarantine Coverage. Should you have additional questions, you may also call our office at +1 (866) 467-8289.
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Q:We shortened our trip to Ecuador due to COVID and now have a later departure from USA date. - now departing USA/JFK on Jan 11 at 1:00 am.Do I need to inform insurance company of this change?Thanks

A:
We would recommend submitting a coverage date change through My Account before the effective date of your policy to move your coverage dates if you will be staying in Ecuador beyond your original return date. If you are still planning on returning on the return date listed on the policy, you could leave it as is. Just be aware coverage dates cannot be changed once this policy is active. Please let us know if you have additional questions.
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Q:I am looking at your Travel SE Plan. I am taking a cruise. Does this policy applies to cruises?

A:
Yes, you can purchase it for the cruise.
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Q:How to cover up I am Covid-19 Positive on PCR Test

A:
Please contact claim dept. to verify your coverage and benefits. You will find number on the insurance card.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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Most schools require international students to purchase health insurance.

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