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Ask Our Specialists
I have a question about COVID-19 test. My plan covers COVID-19 treatment. I developed some symptoms in late Sep and so I decided to undergo a test. I just noticed that the test cost 480. The provider submitted the claim on my behalf and it is still pending. As the policy says "if you are infected with COVID-19.....will cover medically necessary testing..." Does that mean if my result is negative and I will have to pay off the bill myself? The medical provider submitted the claim on my behalf and it is still pending.
Thank you for contacting Insubuy for your insurance needs. As your broker, Insubuy does not have access to claim information due to HIPAA laws. You would want to contact the claim department of your insurance plan to get the status on the claim. Should you need assistance, you may also call our office at +! (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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