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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:What's the difference between plan a and plan b for Visit USA-healthcare insurance plan?

A:
Plan A offers a $75,000 policy maximum or $20,000 for people 80+ Plan B offers a $200,000 policy maximum up to age 64 or $100,000 for ages 65-69 You can see out the differences between the two plans by looking at the Visit USA Healthcare Brochure. Please let us know if you need additional assistance.
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Q:how will I receive the refund? Will it be to original form of payment method?

A:
That is correct. Refunds are made to the original form of payment.
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Q:I am a visitor from India visiting USA for 2 months. If I am under long term treatment of cancer that has stabilized and in the reduction phase, the travel has been authorized by the doctor and there was no problem immediately before travel, is such a condition covered. If YES, what are the typical maximim admissible amounts.

A:
Cancer would not be covered under any Visitor plan. There are plans that can provide some limited benefits for unexpected issues arising from a pre-existing condition, however, due to the nature of cancer, those things that would arise would not be considered unexpected. Please let us know if you have any additional questions.
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Q:During my stay in CT,USA, I suffered irritation while urinating and also observed a foggy urine. So I performed three test from Quest Dignostics Labs, Formington, CT, USA by paying directly 173.00 to Lab. Will this amount is reimbursible to me ?

A:
You are going to want to contact the number on the back of your ID card for questions regarding a claim. If you do not have your ID card, you can find it by logging into your MyAccount. If you have any additional questions please let us know
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Q:I am 49 (Belgian) already residing in Saudi Arabia on a Business Visa - already departed from home country 10 months back. Can I still get covered ?

A:
Coverage is available to cover you even if you have already arrived at the destination country. Plans are designed to cover you anywhere outside of your home country. You can find available plans and and eligibility in the Travel Outside of the USA section of the website. Plans will not provide coverage for pre-existing conditions, routine doctor's visits , preventative care or related medications. Feel free to contact our office for assistance from a licensed agent.
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Q:What is the process for cancelling the policy as my parents ended their travel early?

A:
You may cancel the plan online by logging into MyAccount and selecting the option to "cancel policy" or you may send an email to cancel@insubuy.com. If you choose to send an email, please include your policy certificate number in the subject line of the email, followed by the word "cancellation". In the body of the email, please state the reason for the cancellation as well as the effective date of the cancellation. You may also use the link provided below to view the cancellation and refund rules for the Safe Travels USA Comprehensive Plan. Refund Rules If you have any additional questions or need further help, please let us know.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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