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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hello. I want to make sure you received my claim form that I emailed on October 31st. I have not received any emails stating that it is being reviewed or in process. The claim is for my wife that is on my policy.Thank you

A:
Thank you for contacting Insubuy for your insurance needs. You will need to contact the claim department directly regarding your query. As a broker, we do not have access to claim information due to HIPAA laws. Should you have additional questions you may also call our office at +1 (866) 467-8289.
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Q:Can I get trip cancellation insurance that covers me if part of a multi-part trip is cancelled by the supplier making it necessary to cancel the whole trip.

A:
Thank you for contacting Insubuy for your insurance needs. You may purchase Trip Cancellation Insurance to insure prepaid non-refundable trip cost if your trip is cancelled. In order for the trip insurance plans to provide the coverage under the cancellation benefit the entire trip must be cancelled due to a covered reason listed in the policy. You may view all of the covered cancellation reasons in each plans brochure. If you are purchasing Trip Cancellation Insurance within 10 to 20 days of the initial trip deposit date, you may purchase plans that include coverage for cancel for any reason. This allows you to cancel the trip for any reason not listed in the base policy. If you have any additional questions, please let us know.
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Q:Hi,My spouse will be here in USA for 52 days on H4 visa. He does not work in USA. Can we take any visitor visa?

A:
You can purchase Visitors insurance for your wife who is visiting with H4 visa as long as per primary residence country is outside USA.
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Q:not allowing me to download documents

A:
Thank you for reaching out for assistance. Should you being having issues accessing your policy documents from the MyAccount section of our website, you may give us a call and we can assist in troubleshooting the issue over the phone. For your convenience we have emailed you the policy documents so you may have them on file. Should you need assistance you may reach us at +1 (866) 467-8289.
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Q:If I am injured due to a fall or an accident will the plan cover the treatment including any hospitalisation

A:
The insurance plans available are designed to cover the new illnesses and injuries that are contracted after the effective date of the policy and will exclude the coverage for pre-existing conditions, preventative and routine care. Should you have additional questions or need further assistance you may also call our office at +1 (866) 467-8289.
{{currentOrigin}}/answers/visitors-health-insurance/visitor-insurance-coverage-for-injury-84616/

Q:Hello, currently, I hold a J-1 visa. My university provides a PPO plan but it does not meet J-1 requirements. Can I buy a specific plan that meets the requirements? Thank you in advance.

A:
You may purchase a plan from the J1/J2 Visa Exchange Visitor Insurance section of our website. Should you have additional questions or need further assistance please let us know. You may also call our office at +1 (866) 467-8289.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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