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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:question about coverage for heart condition- pre exsiting condition

A:
Insurance provides coverage for any new sickness or injuries which manifest after the effective date of the policy. It should not be related to any Pre-existing conditions or routine check up for pre-existing or preventive care However many plan provides coverage for Acute onset of pre-existing conditions.
{{currentOrigin}}/answers/international-travel-medical-insurance/question-about-coverage-for-heart-condition-pre-exsiting-condition-34926/

Q:MY TRIP WAS CANCELLED BECAUSE OF PASSPORT ISSUES. CAN I GET A REFUND ON THE INSURANCE I PURCHASED?

A:
You can submit your cancellation request through MyAccount.
{{currentOrigin}}/answers/holiday-insurance/my-trip-was-cancelled-because-of-passport-issues-can-i-get-a-refund-on-the-insurance-i-purchased-12139/

Q:I am going through the conditions for coverage of pre-existing conditions. The wording on this website seems to be different from the wording in the contract of the Patriot America policy. 1. On this site (https://www.insubuy.com/visitor-medical-insurance-pre-existing-conditions/) : Quote "For IMG products, pre-existing conditions in last 3 years are NOT covered". 2. In the contract (https://www.insubuy.com/patriot-america-plus/visitors-health-insurance.pdf) - "the Pre-Existing condition must have been stabilized for at least 30 days before the Effective Date"If the Applicant had a condition that first manifested 1 year ago, will an acute onset of the condition be covered under this policy?

A:
Thank you for contacting Insubuy. In the policy certificate wording, the information we list on that page is also present under the definition of a pre-existing condition which is listed on page 31. It mentions that any condition or ailment that existed at the time of application or at anytime during the 3 years prior to the effective date are not covered under the policy. This is the definition of a pre-existing condition. What you have mentioned under point 2 is in regards to the acute onset of pre-existing condition coverage. An acute onset of a pre-existing condition is generally defined as a sudden unexpected recurrence of a pre-existing condition that occurs suddenly, without any advance warning, is rapidly progressive, and needs immediate medical treatment within 24 hours. In the certificate wording on page 17 it list the conditions and restrictions for this coverage, and on point (f) it's mentions "the pre-existing condition must have been stabilized for at least 30 days prior to the effective date without change in treatment". So one of the conditions of a medical situation meeting that acute onset definition is that the person must be stable at least 30 days before the policy starts. If you have additional questions regarding the acute onset of pre-existing condition benefit, please review our helpful FAQ or contact our office at +1 (866) INSUBUY 467-8289.
{{currentOrigin}}/answers/visitors-insurance-usa/pre-existing-conditions-versus-acute-onset-of-pre-existing-conditions-87234/

Q:Hi Staff,We are in US. My mother will come to visit us on coming June for 6 months. She 79 now and is turning 80 on Aug.I notice some of your travel policy has an age cap of 80. Can she buy the policy with age cap of 80? And is there any issue when she turns to 80 on Aug? Daniel

A:
Thank you for contacting Insubuy. the age group change is very dependent of the policy you purchase at the time. you can view the certificate wording on the plan you want to purchase to view if your coverage would change.
{{currentOrigin}}/answers/vacation-insurance/she-79-now-and-is-turning-80-on-augi-notice-some-of-your-travel-policy-has-an-age-cap-of-80-51597/

Q:I am looking at purchasing Patriot International which is underwritten by Sirius Specialty Insurance Corporation. This is a policy maximum of 50,000. I am looking at purchasing a 6 month policy starting in August of this year. If I cancel this insurance on July 1st of this year (and before departing) do I get the full refund of the 758.25 that was quoted?Second question: do I pay the medical expenses first and file for reimbursement if I have a claim?Third question: do I need to contact the insurance company before I get medical treatment (if I am unlucky enough to have to file a claim)?

A:
The Patriot International plan is fully refundable before the effective date of the policy. After the policy has started it is prorated refund minus a cancellation fee of $25 provided no claims have been filed since the effective date of the policy. Billing is always determined by the provider as there is not a concept of a PPO network or any contractual obligation. It will be up to the provider to determine if they would like to have you pay out of pocket for services and file a claim for reimbursement or if they want to bill directly. They are capable of both. There are certain services listed in the certificate that would require pre-certification which are spelled out in the certificate wording of the plan that you are free to review.
{{currentOrigin}}/answers/trip-cancellation-insurance/i-am-looking-at-purchasing-patriot-international-which-is-underwritten-by-sirius-specialty-insurance-36081/

Q:I am planning to travel to Indonesia for one month, need Covid travel insurance

A:
You can find plans that include benefits for Covid-19 through this quote link: /covid19-travel-medical-insurance/ If you have any additional questions, please let us know.
{{currentOrigin}}/answers/visitors-medical-insurance/travel-indonesia-covid-travel-insurance-33555/

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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