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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Our insurance expires in 1 week, I want to go back when flights to india start which is unknown right now. In that case can I keep extending my insurance 1 month at a time multiple times (Eg keep extending 1 month every month till I go back to india ? Or Is the extension allowed only once ?

A:
You may extend your plan as many times as you need as long as you maintain the active visa status within the United States. Please let us know if you have additional questions.
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Q:I have the insurance already through the Atlas America plan. I'm traveling back to my country to Ukraine. Can I add Schengen coverage and covid coverage?

A:
A plan that will give you coverage within the schengen zone with coverage for COVID-19 will be the Safe Travels International Cost Saver plan. Just like any other visitor plan it will cover the new illnesses and injuries that manifest after the effective date of the policy. It will not cover pre-existing conditions, preventative or routine care. Keep in mind the plans will not cover you within your home country of Ukraine. For more information about the plan you may view here. You may also quote the available plan that offer coverage for COVID-19 here.
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Q:For Germany, I am told the "NO reimbursement, deductible or co-pay is accepted." I don't understand what is meant by "No reimbursement". Does your insurance policy conform to this requirement? Thanks

A:
All the plans in our Schengen section of the website will meet the insurance requirements for travel to the Schengen Zone. Should you also be looking for a plan that will offer coverage for COVID-19 we would recommend quote a plan here. Should you have additional questions or need further assistance please let us know. You may also call our office at (866) 467-8289.
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Q:Do you provide out of country Covid 19 insurance for Canadians to travel to Europe or Asia?

A:
We would be glad to assist. We do have plans that can provide coverage anywhere outside your home country, including plans that will not exclude coverage for Covid-19. Please use this link below to run quotes for those specific plans: /covid19-travel-medical-insurance/ If you have any additional questions, please let us know.
{{currentOrigin}}/answers/international-travel-health-insurance/out-of-country-covid-19-insurance-canadians-travel-europe-asia-33919/

Q:Our claim for travel insurance (TravelGuard/AIG) was denied. Policy purchased January (through Expedia), trip cancelled February -- due to covid outbreak. (We were traveling to Kuwait. This claim was solely for the hotel booking.) I have called twice to get clarification from AIG about the denial. Most recently, the last customer service rep read me the same clause but seemed to strongly "suggest" -- without actually saying how -- that we file an appeal...she used wording like...domino effect, multiple factors, etc. and encouraged me to file if I thought there was cause. I really felt like she was trying to help us out. So I am now preparing an appeal. But I just want to make sure I get the wording right...anyone had any success? My basic contention is that we had "trip cancellation insurance" at 100%, but the claim was denied.

A:
Insubuy does not provide coverage from TravelGuard/AIG, and therefore we will not be able to assist with your current claim issue. You would need to contact your agent or company the policy was purchased through for assistance. If you wish to purchase Trip Insurance through Insubuy in the future, our plans can be found here through this quote link: /travel-insurance/ Please let us know if we can answer any additional questions.
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Q:Hello. I travel to Ukraine for a week. Americans must present an insurance letter at airport that states: treatment of covid-19 is covered in Ukraine. Do you provide this letter?

A:
We would be glad to assist. We do have insurance that will cover someone traveling anywhere outside their home country and will provide benefits for Covid-19. Please use the quote link below to run quotes for your specific situation. /ukraine-travel-insurance/ Plese let us know if you have any additional questions.
{{currentOrigin}}/answers/international-travel-insurance/travel-ukraine-americans-insurance-letter-airport-states-treatment-of-covid19-is-covered-75992/

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why buy insurance from Insubuy?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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