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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I am traveling to LA next week. Are there policies that cover needing to quarantine in LA if I get COVID while there and am unable to return home on the scheduled day?

A:
Our plans for visiting the U.S. do not include quarantine coverage. Only the plans for U.S. residents traveling outbound include those benefits. If you have any additional questions, please let us know.
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Q:Hi My mother is travelling from India and is a cancer patient . Although she is currently in remission and has her regular monthly injections . I was hoping to get her a visitors insurance in the US for any other medical situations such as COVID or accidental damage Could you help me understand what my options would be in this situation. She is currently healthy and has her most recent PET CT reports with her which state the exact health standing for her .

A:
Plans for visitors cover new illnesses and new injuires that occur, manifest, or are contracted after the effective date of the policy. They do not cover for things that are preventative, routine, or pre-existing. Some plans will provide benefits for acute onsets of pre-existing conditions, however, anything related to cancer would not fall under an acute onset. Here is the information link regarding Acute onset benefits for you to review: /visitor-insurance-acute-onset-of-pre-existing-conditions/ You can run quotes for visitor plans here that also include benefits for Covid-19 if contracted after the effective date: /covid19-travel-medical-insurance/ If you have any additional questions, please let us know.
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Q:I have some corrections on the name of the insured person, what will I do?

A:
To make corrections on the plan you will want to submit a request through the MyAccount section of the website. Once logged in you will select the option "Make Changes/Corrections" and select the appropriate change you are wanting to make. Should you need assistance regarding this you may also call our office at +1 (866) 467-8289.
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Q:Some of the comprehensive plan says acute preexisting is up amount for age 70. Is that age calculated on the day of the event or at the time we are buying policy.

A:
This could depend on the plan that you are purchasing. Please call our office at +1 (866) 467-8289 for further assistance regarding this.
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Q:If I travel today at 11:50 PM and I'm required to have travel insurance that covers COVID, can I get coverage

A:
The available plans can become effective from the next day. You may view and quote the applicable options in the COVID-19 Travel Medical Insurance section of our website. Should you have additional questions you may also call our office at +1 (866) 467-8289.
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Q:I have a question about filing a claim.

A:
We would be happy to assist you regarding this. Please call our office at +1 (866) 467-8289 for assistance.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why buy insurance from Insubuy?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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