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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:General Insurance Inquiry I am planning to buy your coverage for my parents visiting me in USA. They are coming here from India. While buying your policy I came across terms and conditions page. In there, there is a clause ". I understand and confirm that it is the responsibility of Indian residents purchasing insurance coverage to obtain permission from the Central Government and Reserve Bank of India before I can acquire insurance." So does this mean I cannot be reimbursed immediately in case my parents need to visit a doctor? And what exact permission is required from the Central Government and Reserve bank of India? Can some one please clarify this further?

A:
Thank you for your interest in purchasing insurance through us. If you are paying using your US credit card then there is no international transaction so this notice will not be applicable . While getting reimbursement you will get only in US Dollars. You can make note in the claim form to write check pay to the order of your name because visitor will not have any bank account in US. Please let us know which plan are you planning to purchase so that we can send you claim submission information. Please visit our website at www.insubuy.com Enter appropriate criteria. You will find many plans and you can also compare them side by side. Please feel free to contact us if you have any further questions.
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Q:Hospital Choice: Safe Travels I am interesting to the safe travels insurance for myself and for my son. I have a question. In case I will need to go in a hospital, I can choose any hospital or I have to go in a hospital of your choice. Best regards

A:
You could go to any provider since the plan will pay 80% either in or out of the network. The benefit of going to an in-network provider is having the negotiated rate for any covered illness or injury that could reduce your out of pocket cost. If you have additional questions please feel free to contact our office. Hi again The 80% is up to 5000 and then it is up to 100%. Isn't it correct? Hello, Yes, that is correct.
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Q:Travel Health insurance I am basically from India and right now staying temporary residence is in Wisconsin state of USA. I need Travel Health Insurance for the month of August 1-31, 2016 total 31 days and during that money i will stay in Nebraska state of USA. I checked the quote online and saw Visitors Secure is 31.31$. What should i enter in State column and will you provide Instant Online certificate for this. What is the mailing address, I should enter while filling online form at Insubuy. The purpose of Travel Health Insurance is My university where i do clinical rotation need this one and your site was recommended by USMLEForums4u Medical education website

A:
Please provide the visa type that your are currently in the states on as well as the requirements that your plan must meet from your University and a proper plan can be recommended to you. I am on Visitor Visa (B1/B2) for short term stay here in USA. I am Medical Graduate on my B1/B2 Visa but NOT a F1 student on F1 Visa. You can treat me just as US visitor on Visitor Visa. Do you think Visitors Secure plan matches for me which is 31.31$ for 31 days duration. My University Hospital Just needs any Travel Health Insurance for August 2016. Do you offer refund if i cancel due to any reasons and If yes, how long before should i request for cancellation. As a visitor you can purchase the Visitors Secure plan. It is a basic plan that will only pay fixed amounts according to a schedule of benefits. If anything happens the majority of the cost will come from your pocket. The plan will pay a small dollar amount and you would pay the remaining amount, however much the provider charges. More information about the Visitors Secure plan including the instant purchase link: /visitor-secure-insurance/ Here is the link for the refund policy for this plan: /cancellation/visitor-secure-insurance/ If you need additional assistance please feel free to contact our office. I have 2 questions: 1.Do you provide Instant online certificate if i purchase any plan 2.What is the mailing address should i provide while purchasing insurance ( Indian address or temporary american address) Yes, you will receive a confirmation email after purchase that will include your policy documents. You will use the temporary US address for your mailing address. Hello, I have purchased Inbound Guest finally from Insubuy. Hello, Thank you for your purchase. If you need additional assistance please feel free to contact our office.
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Q:I have a question in regards to the Atlas America plan. Is the "Acute Onset of Preexisting Condition" covers a relapse for my sister in case that is happening while she is traveling to US. She has Multiple Sclerosis-MS. What is "Acute Onset of Preexisting Conditions" means? IS Multiple Sclerosis a Preexisting condition? Do you know how this is going to work: if my sister is buying a traveler insurance from her country and we also buy one from your company, how is this going to work? Which one would be primary? Also, the insurance that she would buy from home would not be something that she uses at home on a regular basis, It would be something that would purchase for US traveling. So, why Atlas would be secondary in this case? Wound be let's say which insurance we would decide to use first, primary and the other one secondary? Does it make sense to buy 2 insurances?

A:
There is not a plan that will cover anything related to a congenital or chronic illness. So there would not be a plan that would cover her pre-existing condition. The plan would be to cover the new accidents or new illness that occur after the effective date of the policy. This insurance will pay secondary to any other plan that is payable. An acute onset of a pre-existing condition is a life threatening emergency that happens related to a pre-existing. For your reference please see the legal definition listed below. ** Acute Onset of a Pre-existing Condition - a sudden and unexpected outbreak or recurrence of a pre-existing condition(s) which occurs spontaneously and without advance warning either in the form of a physician's recommendations or symptoms, is short of duration, is rapidly progressive and requires urgent care. The acute onset of a pre-existing condition (s) must occur after the effective date of the policy, Treatment must be obtained within 24 hours of the sudden and unexpected outbreak or recurrence. A pre-existing condition that is a chronic or congenital condition or that gradually become worse over time will not be considered an acute onset. This benefit does not include coverage for known, scheduled, required, or expected medical care, drugs treatment existent or necessary prior to the effective date of coverage. ** You can also view a very informative FAQ Acute Onset of a Pre-existing Condition that may assist with answering any additional question about this coverage. The plan pays secondary to any other insurance that would pay while she is visiting in the United States. This is regardless of the fact that it is purchased from outside of the U.S. It is not recommended that she purchase 2 policies for coverage. I would recommend purchasing a higher policy maximum on a U.S. based visitor insurance plan. If you have any additional questions please feel free to contact our office .
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Q:I am trying to get health insurance coverage for my Father for when he visits the US. He is a US citizen who resides in Japan but would like to seek health care while visiting. He has type I diabetes and needs to see some doctors in Boston. Any advice or direction on this you could provide would be much appreciated.

A:
Thank you for your interest in purchasing insurance through us. Since he is a US citizen, if he is eligible for a long term domestic plan then that plan will cover any treatments he is wanting while in the US. If he is not eligible for a yearlong domestic plan then he can purchase a short term domestic, depending on his age, or a visitors plan. The short term plans will not cover any pre-existing conditions or preventative care or routine treatment. The plans for visitors to the US will cover any new illness or injury that occurs after the effective date of the plan. If you need additional assistance please feel free to contact our office.
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Q:What are the options for Schengen multitrip insurance. Or every time single trip will be useful? Indian citizen, US resident at NJ, 34 Yo. Main destination Germany. Plan is 7-12 Dec 2016, 29 Dec- 1st Jan 2017 then 20th July-8th August 2017. There could be one/ two more trips that not yet planned. In any case total number of dates would not exceed more than 45 days. 7th Dec 16 travel will start from USA. 12th Dec 16 depart to India. 29 Dec 16 travel originate from India, 1st Jan come back to USA. I don't need to be insured in India. All other travels are from USA.

A:
Thank you for your interest in purchasing insurance through us. Looking at your requirements I would suggest to purchase Annual multi trip insurance so you don't need to purchase insurance every time when you are travelling as long as your trip don't exceed 45 days. Otherwise you can purchase single trip insurance here. You can purchase Atlas multi trip plan or any other plans from our multi trip insurance section. Please feel free to contact us if you have any further questions.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Why buy insurance from Insubuy?

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There are many advantages in purchasing from Insubuy and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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