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(866) 467-8289
Mon-Fri: 8 AM - 9 PM CST Sat-Sun: 8 AM - 5 PM CST Source ID: Insubuy
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(866) INSUBUY 467-8289 Mon-Fri: 8 AM - 9 PM CST Sat-Sun: 8 AM - 5 PM CST

Support

There was a problem, please make the requested changes and submit again:

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No insurance plans were found with the criteria entered, please check your entries and resubmit.*

  • Selected policy maximum may be too high, or not available for all ages quoted; try quoting individually.
  • Duration after arrival could be beyond the time frame allowed for the purchase of some plans.
  • Coverage dates specified may be too long, most plans allow a maximum of 12 months initially.
  • Plans are not available based on the filter criteria that was entered; try widening the search.
  • Not all the plans are available in all the places, or for all ages.

*If entries are correct, please call us as we may still be able to arrange a plan for you.

Additionally, click the links below if they describe the coverage needed to continue:

Temporary Insurance for US Citizen in the US Permanent Insurance for Non-US Resident

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This section is for our clients who currently have an active, or non-expired, policy. If you have never purchased insurance through us or if your insurance has expired, you will need to make a new purchase before proceeding. Please visit insubuy.com or use the menu bar at the top of the page to navigate to the appropriate category.

You can print ID card, print visa letter, print certificate wording, perform online renewal, access provider directory, get claim forms and learn claims procedures, learn about cancellations and refunds.

Frequently Asked Questions

Have questions? No worries, we have you covered.

How do I know what plan I have purchased?

That information is located in the email confirmation you received after your purchase. You may also have received the insurance documents by postal mail. Please look at any of these to find the plan name / number.

All I have is an ID card. And I don’t see the plan name in there. How do I know what I have purchased?

ID card has a certificate number or / and ID number. Please look at the first few characters and match them with the prefix given after the plan name, in the drop down list above.

It is asking me to send you an email to cancel the insurance. Why can’t I cancel it online or over the phone?

For your safety and security, we are legally required to receive the cancellation request from you in writing.

Why does the certificate wording (policy) not have my name and other details printed inside it?

Certificate wording (policy) is a general document that is meant for everyone who has purchased the same insurance plan, as the benefits are the same. Your name and other details are mentioned in the confirmation of coverage document (or email) that you received and are specific to your purchase. Both of those documents are used collectively for a specific purchase.

Why can’t I completely change one of the names of the insureds? I purchased the insurance for my mother-in-law and I was not sure of her exact name.

To avoid fraudulent activity, insurance companies can only make the minor corrections to names, such as typos. It is not possible to replace a name; in this situation, you would have to cancel the insurance with the wrong name and repurchase the insurance with the correct name.

Can I extend my insurance online?

Most plans allow you to extend your insurance online.

However, once your plan has expired, there is no grace period. You must repurchase the insurance on this web site insubuy.com or you can contact us and we would be glad to do complete the extension over the phone for you.

Can I print the visa letter online? I need it urgently for my consulate appointment tomorrow morning.

Yes. Many plans allow you to print the visa letter online soon after purchasing the insurance. Some of the plans send you an email confirmation with the visa letter either as an attachment or as a link. However, if the specific plan you have purchased does not allow that, please contact us and we would be glad to get you the visa letter (this could take 2 to 3 business days).

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You would not be eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don’t need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

Learn More