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Hello, I am trying to purchase short term travel health cover for myself, a U.S. Citizen temporarily staying in Australia, for my trip back to the USA and to Canada. I'm looking at the plan but I have some concerns over wording. I'm hoping you can clarify in writing the terms Residence Country home country and true, fixed and permanent residence. Can you please send me the legal definitions for each of the three terms as you use them, specifically how they would be defined and used in the event that claims need to be made ? I am not a Permanent Resident of Australia; I only have a temporary right to live and work in Australia. I need to ensure I'm purchasing health cover that applies to myself while I am in Canada and the U.S., my country of citizenship and permanent residence. In case the information on your end is needed, I am 26 and will be traveling from 13th of September through the 18th of October (USA and Canada).


You can see the certificate wording of the application plans in our visitors insurance section. 

This document will have any and all information about the Liaison International plan as it will be the final document in the event of a claim being filed. It will also include the legal definitions specific to the plan. 

Plans such as Patriot America Plus and Diplomat America are  available for a U.S. citizen coming to the United States for a visit that reside outside of the United States.

If you need any additional information please feel free to contact our office

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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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