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Ask Our Specialists
Hello I have insurance plan and I have Unitedhealthcare member ID.When I try to log in a hospital website, I am getting error.How can I fix?I need to see a doctor for blood test. Do I need to claim first? How can I learn cost before I go?
You are unable to login to the United Healthcare website, as the Atlas America plan is not insured through UHC. It is only contracted with UHC to access it's medical providers for contracted rates, and to coordinate billing. If you'd like to search for providers, you may do so using the provider directory on our website.
Please keep in mind that the Atlas America plan is primarily designed to cover someone for new illnesses, injuries, or accidents that either exist in the body or occur after the start date. It's not designed to cover for routine or preventative medical treatment.
You may visit any medical provider you'd like, and present the insurance ID card. The medical provider can choose to either coordinate billing with the insurance or have you pay up front. If you pay up front, then you may file a claim for reimbursement either online or by downloading the claim form and sending this to the claims department using the contact information listed on the form.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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