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Question:

Their trip going back to Philippines from US is cut short and i want to amend the termination date of the policy. I want to cut short the insurance to end January 10. Please let me know how to go about this to get refund.

Answer:

In order to cancel the insurance you would log into the MyAccount section of the website with your certificate number and date of birth. Once you are logged in you will select the "Cancel Policy" button and follow the prompts to cancel your insurance. Should you need assistance with this you may call our office at +1 (866) 467-8289. You may also view the cancellation rules and procedure here

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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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