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Question:

My wife will be visiting USA from India. She is an Indian citizen.If we buy visitor insurance from US-based company, what would be the claim settlement procedure, if needed? Do we need to submit any papers, as proof of any treatment received from the hospital, for reimbursement, or will the insurance company directly deal with the hospital, get any necessary documents from the hospital, and make direct payment to the hospital?

Answer:

It is up to the provider to decide if they are going to bill you or the insurance company directly. 

In the event that the insurance company directly bills you, yes, you would need to send all relevant documents to the insurance company. Either way, it is recommended you reach out to the policies claim department for further instruction because it is likely you still would have to file a claim.

If you have any additional questions please let us know.


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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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