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For faster service, you can easily extend or submit requests for cancellations or corrections using MyAccount.
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Ask Our Specialists
I have been trying to cancel my policy because I chose the monthly payment method but I did not know that it was going to be automatic payments, it did not specify that anywhere and I am a student, meaning that I cannot count with certain amount of money every due date. Anyways, I created my account and everything so I could cancel my policy because I need a refund of the $49.00 taken out of my account as soon as possible because I will not be needing this policy anymore. However, every time I try to access that website, it says ERROR 400 and it will not let me login unless it is with my birth date, and it does not let me cancel it like that. Please, help me cancel this today because I need the refund as soon as possible.
You can send your request for cancellation to cancel at insubuy.com.
In the subject line of the email please include your certificate number and the word cancellation and in the body of the email state the date and reason for cancellation.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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