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Ask Our Specialists
Sky Rescue Insurance Hello, I had some questions about your medical evacuation procedures. My husband and I are current customers but we are working at a mission base that is looking at the importance of having evacuation insurance for the staff. Our phones are currently not working so I am sending an email, sorry. Our mission is based on a tiny island in the Caribbean. We are on the island of Mayreau. It is part of St. Vincent and the Grenadines. We do not have an airport. Is one needed? Are you able to access most areas? We have a big enough area of cleared land to land a helicopter but it has a downward grade and is not smooth. Is that something you can work with or would we need to get a boat to another island to have you land? We can get a speed boat to the island with an airport but the airport closes at nighttime. Is this a problem? Also, if there is a life or death emergency, how fast can you get to us? Thank you so much. Again, I am sorry we couldn't do this over the phone.
Thank you for your interest in purchasing emergency medical evacuation insurance. You can consider purchasing the Sky Rescue plan at /trip-cancellation-insurance/ The following are the answers to your questions. We do not have an airport. Is one needed? No, we have a variety evacuation providers that employ a variety of methods to conduct evacuations. Are you able to access most areas? Yes, by plane, helicopter, boat, ambulance, etc. We have utilized many different methods to evacuate our insurds. We have a big enough area of cleared land to land a helicopter but it has a downward grade and is not smooth. Is that something you can work with or would we need to get a boat to another island to have you land? We would coordinate with a local evacuation provider and the treating physician to determine the best, most efficient means necessary to conduct the evacuation. We can get a speed boat to the island with an airport but the airport closes at nighttime. Is this a problem? We would coordinate with a local Evacuation provider and treating physician to determine the severity of the condition and thus the most efficient and quickest method of evacuation to the nearest qualified facility. Also, if there is a life or death emergency, how fast can you get to us? In all cases, the process begins immediately. The time it takes depends on how quick we can coordinate an evacuation provider that has the necessary transportation available at that time. If you have any other questions, please feel free to contact us at any time.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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