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Ask Our Specialists
Hi - We had purchased Travel Insurance through InsuBuy for my mother. Policy name " Safe Travels USA Comprehensive ", this insurance uses First Health PPO Network. We found list of urgent cares on their website such as "access medical associates, branchburg ", AFC urgent care Bound brook New Jersey. Both of these urgent care's were listed as In-network urgent care for First Health PPO Network, however they refused the traveler medical insurance. Why In-Network Urgent cares are not accepting Traveler medical insurance ? What should patient do in this case ? Should we pay and then file for reimbursement
Direct billing and in network are two different things.
A provider can be in network and not accept the insurance. It is up to the provider if they want to direct bill the insurance company or have you pay up front and file the claim yourself.
If you do pay up front, you would access the claim forms through My Account on the Insubuy website.
If the provider has left the network you would either have the non-negotiated rates and need to meet the deductible first or go to a different provider. You can ask providers over the phone if they are in network as you would always want to confirm as providers can come and go from a network throughout the year and you can also ask them if they direct bill as well.
If you have any additional questions, please let us know.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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Prices are regulated by law.
You cannot find a lower price anywhere for the same product.
Learn MoreWhy purchase insurance from Insubuy®?
Same Price. Better Service.®
There are many advantages in purchasing from Insubuy® and no disadvantages.
Learn MoreVisiting USA?
Healthcare costs are very high in the U.S.
Buy U.S. based visitors insurance and enjoy your trip.
Learn MoreTraveling abroad?
Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?
Purchase travel medical insurance that includes emergency medical evacuation.
Learn MoreNew immigrant to USA?
You are not eligible to enroll in Medicare for the first 5 years.
Purchase new immigrant medical insurance to bridge the gap.
Learn MoreGoing on a vacation?
You could lose your non-refundable trip costs if you had to cancel your trip.
Buy a trip cancellation insurance package plan and be worry-free.
Learn MoreAre you an exchange visitor to USA?
The U.S. Department of State requires all J visa holders to purchase compliant insurance.
Buy J visa medical insurance to meet your requirements.
Learn MoreTraveling to Europe?
Schengen countries require most non-US citizens to purchase Schengen visa insurance.
Make an instant purchase online and get instant visa letter.
Learn MoreTraveling frequently throughout the year?
You don't need to purchase travel insurance for every trip.
Purchase annual multi trip travel insurance for your travels.
Learn MoreInternational student in the U.S.?
Most schools require international students to purchase health insurance.
Purchase international student health insurance that meets most school requirements.
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