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Ask Our Specialists
I have the following queries, after reading the "certificate wording" document.: 1) Is the ATLAS INTERNATIONAL policy for US citizens only, or for a person of any nationality? 2) Does this ATLAS INTERNATIONAL policy apply to Schengen region/visa-holders only, or for anywhere in the world, except USA? 3) In the "certificate wording"and "Brochure"document, there is no mention of the altitude till which a trekking activity is covered by Atlas. Can you let me know the altitude limit which is covered? 4) Page # 11-12 in the "certificate wording"document contains paragraphs on "Emergency medical evacuation". Is this service provided within the premium cost of basic coverage (as found in the "Quotes and Purchase" section) or is there any additional amount to be paid extra to be covered under "Emergency medical evacuation"? Please confirm. 5) What is the process for pre-authorization/approval before an emergency medical evacuation? Do I need to call to a particular number to inform the situation? If yes, what's the number and is that line available 24*7 ? 6) Who arranges/contacts a local agency for emergency evacuation vehicle such as a ground vehicle or a helicopter? 7) Is there a group policy? Or do we need to purchase individual policies only from Atlas? Thank you for clarifying doubts. We are 7 team members for trekking activity to be done in Nepal Himalayas. We would take a call after understanding the Insubuy/Atlas policies.
1. Atlas International plan is for US/NON USC who needs coverage outside their home country and US.
2. Atlas International plan will provide coverage anywhere in the world except US and home country. It provides coverage for Schengen visa also. It's not only for one purpose.
3. Please take a look at the Certificate Wording for the plan.
Page 18 exclusion #37 (b)
4. Yes.
5. Yes. Number on the insurance card. You have to make all the arrangement by the insurance company in order to get evacuation benefits. Please read certificate wording.
Page 12 B. Under eligible expenses- Emergency medical evacuation.
Look at the sample id card.
6. Assistance company.
7. You can do group policy. With minimum 5 members in the group.
You can also take a look at the Atlas Group Policy.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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