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Ask Our Specialists
Problems with Seven Corners I bought insurance for my mother in law from this website. We bought a policy, Inbound USA (Seven Corners 100,000 and 50$ deductible). During her stay she developed cold and wheezing. She was treated at the urgent care facility. We had to take her to hospital one more during her stay. We were sent the accident and injury claims form in March. We returned with all the information they wanted in the same week of march. I had also contacted them regarding the receipt of those forms and they acknowledged the receipt of the same and said that they had all the information to process the claim. It has been two months since then, now we get the bill from the hospital indicating that we have to pay the full amount and the insurance has not covered a penny. When I called them to ask what was going on they said that I need to complete the accident and injury claims form for the second visit. I told them that the previous person whom I talked to said my forms were complete at that time they said that person said the wrong thing. When I asked what happened to the first visit they are saying it is still under review. Can you look into this matter and let me know what is going on. I hope to get a prompt response from you as you always do when we ask questions regarding the insurance. I will provide necessary information if needed Thank you.
I am sorry to hear that you are having a problem with the claim. I suggest that you contact me over the phone and provide your policy details as it is not appropriate to write the personal details over the public discussion forum. I would be glad to help you to our best.
This is to let everyone know that this problem got resolved and the customer posted his response in our experiences section instead at https://www.immihelp.com/visitors-insurance-reviews/ on May 9, 2008 at 10:48:34 AM >>>>> Hi This post is to let you all know about my experience with Seven Corners. I had posted a message in the discussion forum last week about my experience with Seven Corners. I thought I had probelms with getting a claim settled. My mother in law was treated for Cold and Wheezing. I had taken Inbound USA insurance for her. WE had visited the doctor twice. We got two bills from the hospital and I thought the insurance did not cover anything at all. So I posted a message in this website. The day I posted the message I got an immediate response. He was willing to help me and he got me connected to the Vice President of sales "Seven Corners" Mr. Curt Carlson. Mr. Carlson also helpe me out settling those claims in no time. He made sure that the explanation of benefits were generated and he sent a copy to me. I appreciate his help for looking into this matter so quickly. In spite of his busy schedule he kept in touch with me everyday until the problem is resolved. I appreciate Mr. Carlson for helping me in this regard. I am really happy with their service and I ask you to consider Seven Corners if you are palling to take a fixed coverage insurance. I have posted my true experience, if you have any questions do contact me. Thanks ssns, Skokie IL USA - May 09, 2008 at 10:48:34 AM
I am glad that your claims issue has been resolved. And I am glad that I was able to help you out resolve the problem. Thank you for your business. This is another excellent example of how we, InsuBuy.com, as a broker, work in the best interest of our customers. Everyone please feel free to contact us at (866) INSU-BUY for execellent pre-sales and post-sales customer service. We don't stop working for you after the sale is over. We are always here to help you at any time.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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