US-based organizations with employees overseas or non-US organizations employing expatriates, third country nationals or key local nationals need a dependable and cost-effective international group benefit program.
Outside the United States, American employees often notice that their domestic group plans provide little or no benefits and services. Third country nationals and key local nationals find that their home country social medical systems rarely extend beyond the country's borders and the availability of medical facilities within those borders is often extremely limited.
As international employers seek to compete in global markets, the challenge of attracting and retaining qualified international employees can only be met with a comprehensive international group benefit program. GroupSecureSM has been designed to meet this need.
HCC Medical Insurance Services (HCCMIS), headquartered in Indianapolis, Indiana, is a full service organization offering
worldwide. HCCMIS's international claims specialists, medical professionals and client relations representatives are available 24 hours a day, 7 days a week to answer your questions and respond to your needs. Whether an employee
compassionate, and highly professional. HCCMIS is a subsidiary of HCC Insurance Holdings, Inc. (HCC), which is a
leading international specialty insurance group headquartered in Houston, Texas. HCC has assets of more than $8.6 billion, shareholders’ equity in excess of $2.7 billion and is rated AA (Very Strong) by Standard & Poor’s, AA (Very Strong) by Fitch Ratings and A+ (Superior) by A.M. Best Company.
Choosing the right health insurance program is never easy. GroupSecureSM offers tools necessary to create the customized group insurance plan that is right for your organization. These tools allow you to build your plan by choosing the appropriate coverage, limits and deductible. You may also add or remove certain benefits to provide the perfect coverage for your employees.
After the Deductible, Insured Persons are responsible for 20% of the next $5,000 of Eligible Expenses incurred within the US and Canada.This coinsurance will be waived if expenses are incurred within the Preferred Provider Organization and expenses are submitted to Underwriters for review and payment directly to the provider.
When seeking treatment in the US, Insured Persons may elect to seek treatment from a provider within the First Health/PHCS/CMN PPO network to reduce out-of-pocket expenses.The PPO online directory allows Insured Persons to search for facilities or practitioners in the area where treatment will be sought.
* When prescription expenses are incurred in the US or Canada without presenting the card at time of purchase, expenses are subject to Deductible and Coinsurance instead of Co-pay.
If this option is selected, each employee will receive a Prescription Drug Card recognized by 98% of the pharmacy outlets in the US.
Assistance Services are available 24 hours a day, 7 days a week to employees enrolled in an active GroupSecureSM plan:
Pre-Trip Health and Safety Advisories (available after enrollment in GroupSecure
SM, and before traveling) - Call us for current passport, visa, inoculation and vaccine requirements, as well as up-to-date travel safety advisories.
Livetravel Services - We can make emergency travel and itinerary changes including rebooking flights, hotel reservations and ground transportation arrangements.
BagTrak - We are the industry leader in tracking lost checked baggage. We will help locate lost checked baggage and deliver it to the Insured Person.
Emergency Message Relay - We can relay messages to family, friends and co-workers, helping the employee to maintain contact during an emergency.
Emergency Cash Transfers - We can provide assistance in arranging and obtaining cash transfers.
GroupSecure
SM Assistance Services Also Include:
Medical referrals
Up-to-the-minute travel medical advisories
Assistance with prescription drug replacement
Dispatch of a doctor or specialist
Emergency travel arrangements for family members
Lost passport or travel documents assistance
Embassy and consulate referrals
Legal and accounting referrals
Bail bond assistance
Translation and interpretation assistance
GroupSecure
SM Assistance Services are not insurance benefits. Any assistance service provided is not a guarantee of any other benefit under GroupSecure
SM.
Astonishing Service
Whether the employee has misplaced his/her ID card or benefit booklet, needs assistance with a claim, or has a question about benefits, HCC Medical Insurance Services (HCCMIS) is ready to respond.
Frequently, these and other issues can be addressed with a short visit to Client Zone. Client Zone is an online account
management and resource tool that allows employees to:
Change personal information
Obtain details about claim filing, including downloading necessary forms
Pre-notify for certain medical procedures and hospitalizations
Replace a lost ID card
Locate doctors and hospitals within the PPO Network
Study destination, weather and travel security information using our Travel Intelligence and Planning System (TIPS)
Access health and wellness information
View and download brochures, obtain policy information, or get quotes for other products offered by HCCMIS
Employees may access Client Zone by logging in at
http://www.insubuy.com/clients/.
At times, there is simply no substitute for human intervention. HCCMIS's World Service Center representatives are available 24 hours a day, 7 days a week to answer your questions and may be reached by clients at no cost through our worldwide toll-free numbers. Immediate support is available in several languages and can be provided in many others with the assistance of a translator. If a translator is needed, an HCCMIS World Service Center representative will arrange one.
How do I Obtain a Proposal from HCCMIS?
Complete the HCCMIS Request for Proposal form, attach census data, and mail, e-mail or fax to us. Within 2 business days of receipt of a complete submission, we will provide a professionally prepared proposal.
Privacy Policy
HCCMIS respects individual privacy and values the confidence of its customers, employees, consumers, business associates and others. Please contact us or visit our website to obtain a full version of our Privacy Policy.
Certificate of Coverage
This brochure provides a summary of the plan benefits and services offered by HCC Medical Insurance Services
. Please
feel free to contact us with any questions regarding eligibility or other plan details or to obtain a copy of the Certificate of Coverage. Complete plan description, including exclusions, pre-notification requirements, and other terms of coverage, are contained in the Certificate of Coverage, which is available for your review prior to purchase.