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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I study in IEI (Intensive English for Internationals) in the university of memphis. I would like to use your insurance. However, IEI need some special conditions for insurance like following: Option 2: Provide Proof of Insurance from an Independent Carrier Proof of coverage through an independent carrier consists of (1) the insurance company completing the Certification of Insurance from an Independent Carrier Form and (2) the insurance company mailing the original Certification of Insurance from an Independent Carrier Form and a copy of the purchased policy (in English) directly to the IEI Office. Coverage provided by an independent carrier must be equal to or greater than the coverage provided by the University of Memphis plan. Major Medical Expenses Coverage: $500,000 USD per injury or sickness to match the current plan. Repatriation Expense: In the event of the death of the insured person, expenses as may reasonably be incurred will be payable up to $50,000 USD for returning the body of the insured person to his/her place of residence in his/her home country. Medical Evacuation Expenses: If the insured person is unable to continue his/her academic program due to injury or sickness, expenses as may reasonably be incurred will be payable up to $25,000 to evacuate the student to another medical facility or to their home country. Please see the following form: Insurance Form To the Insurance Carrier: By completing this form you verify this student has purchased, through your company, a policy which provides coverage equal to or greater than the standard set forth by the University of Memphis insurance policy. I really woud like have your insurance if it has the IEI's conditions.

A:
Thank you for sending us the requirements. We would recommend purchasing the ExchangeGuardplan. You may use the link provided below to view the plan and purchase. You may also purchase over the phone by contacting our office at (866) INSUBUY. If you have any additional questions, please let us know.
{{currentOrigin}}/answers/international-student-health-insurance/exchange-guard-eligibitlity-29252/

Q:My mother will travel to the US and stay here in about 1 month. We are looking for a health insurance plan for her.

A:
We would be happy to assist. We have plans that can cover visitors to the U.S. for new injuries and new illnesses that occur or manifest after the effective date. If you mother is coming to the U.S. on a B1/B2 visitor or tourism visa, the Visitor plans can provide coverage for her. I have attached the quote link below for our Visitor plans. Here you will be able to enter in the specific information required to obtain available plans and quotes. Visitors Insurance If you have any additional questions, or need any further assistance, please let us know.
{{currentOrigin}}/answers/visitors-medical-insurance/visitor-to-us-health-insurance-86132/

Q:My family and I live in France (I'm a US citizen and so is my son, and my partner is French). We will be travelling to the US over Christmas and would like to purchase insurance with your company, but I had a few questions. If I'm correct in looking at your website, we can choose a deductible and a maximum coverage limit, is that correct? So for example, if I chose the $0 deductible and my son got the flu and needed to see a Dr., we wouldn't have anything to pay? Or would we need to pay the dr's fee and get reimbursed? Can you also explain how pre-existing conditions work and what would qualify as a pre-existing condition?

A:
There are several things to be aware of in general, and in your specific situation, when visiting the U.S. First, you will have to purchase 2 separate policies. 1 policy for you and your son, as U.S. citizens, and then a policy for your partner who is a French citizen. As far as policy maximums and deductibles, each plan will have different options to choose from. If you choose a $0 deductible, then there is not an amount you have to pay out of pocket first before the plan will start to pay for eligible expenses. Some plans have PPO networks and some do not. If they do, then you would have negotiated rates for covered expenses. While most in network providers will direct bill, and all hospitals will direct bill for covered expenses, a provider's office, like a doctor's office which is a private practice, can have you pay at the time of service and then you would file the claim yourself. This is up to the discretion of the individual provider's office. As far as what all visitor plans cover, they cover all new illnesses and injuries, that occur or manifest after the effective date. They do not cover anything preventative, routine, or pre-existing. Some plans will have an acute onset of pre-existing conditions benefit. This benefit is available on some plans, and offers a possible benefit for certain situations due to a pre-existing condition based on the doctors report, and if the onset meets the plan's definition of an acute onset. I have attached the FAQ link from our website about the acute onset benefit for you to review. It explains the definition of acute onset, and provides some examples that may help with understanding how that benefit works. Acute Onset FAQ If you have any questions, or need any additional assistance, please let us know.
{{currentOrigin}}/answers/visitors-insurance-usa/family-with-multiple-citizenships-81374/

Q:I would like to get information for my parents who don't have any health coverage here in the USA. They both have the Green Card and are 74 years old.

A:
Before, we suggest any plan would like to know how long they have been US, what kind of insurance do they have so far and when did they receive their green card? Meantime, please visit our New immigrant insurance section. Please enter appropriate criteria. You will find many plans and you can also compare them side by side.
{{currentOrigin}}/answers/new-immigrant-insurance/health-insurance-coverage-for-green-card-holders-14200/

Q:I have a medical insurance and evacuation plan already. Does this include ransom insurance? That's what I'm looking for.

A:
No, the travel outside the U.S. plans do not include Kidnap and Ransom. We do have a Kidnap and Ransom policy, and I have attached the link for that plan below. You would fill out the paper application, forward it back to us, and then you would receive a proposal of coverage to review within about 24-48 hours. After reviewing the proposal, you can decide if you would like to purchase the coverage. K&R Coverage If you have any questions after reading over the information, or need any further assistance, please let us know.
{{currentOrigin}}/answers/other-insurance/kidnap-ransom-insurance-options-49323/

Q:I am traveling to Haiti for 1 week in January. I would like to get some information about travel insurance.

A:
We would be glad to assist. We do offer travel outside the U.S. plans, that can be purchased for your travel. I have attached the link for the quote screen for these plans, so that you may enter in your specific information to get quotes and see what plans would be available to you: Travel Health Insurance These plans will cover for new illnesses and new injuries after the policy effective date, and also include medical evacuation benefits as well. If you have any questions or need any further assistance, please let us know.
{{currentOrigin}}/answers/international-travel-health-insurance/travel-health-insurance-haiti-trip-30478/

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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