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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:My Mother is in US and i need a medical insurance for her

A:
If she is visiting on a B1/B2 visitors visa, you are welcome to run a quote in the Visitors To U.S.A. section of the website to see what plans are available to you. If you have any additional questions please let us know.
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Q:I am supposed to travel on 21st. My airlines cancelled my flight on 21st. what are the benefits I am supposed to get?

A:
It would be advised to call the claims department number on the back of your ID card to see if there are any benefits you can take advantage of. Please be advised that this is not a Trip Insurance policy and does not offer coverage for the non-refundable costs of your trip. If you have any questions please let us know.
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Q:I have an existing UnitedHealthcare IMG travel health insurance policy. The web text and plan documents say the plan may be extended. The insured is healthy but may wish to extend her stay. How can we extend the policy?

A:
You can extend your policy by logging into your MyAccount. If you have any additional questions please let us know.
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Q:what is the age limit for cruise insurance

A:
It will depend on the the plan and the policy maximum you choose, however there are plans that will offer coverage to ages up to 99 years old. Plans generally will cover you anywhere outside your home country. You can check our our article on Cruise Insurance for more information. If you have any additional questions please call our office at 1(866) 467-8289.
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Q:I visited a network doctor on 17th December 2023 and the received the bill dated 5th February 2024. My insurance expired on 31st January and did not cover the bill. Isn't the service date supposed to be considered?

A:
For specific claims questions you will need to reach out directly to the claims department of your insurance company. Insubuy is a broker and does not process or handle claims. The number to your claims department can always be found on the back of your insurance ID card or you are welcome to call our for assistance. If a covered event occurred while the policy was effective, then that is absolutely taken into account when approving a claim. There are several different potential reasons on why you may have received a bill. Please reach out to the claims department for more information and obtain your Explanation of Benefits. If you have any additional questions please call out office at 1(866) 467-8289.
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Q:I would like to retire in Italy. Do the plans you offer meet the requirements for an Italian Retirement visa? Will they be accepted as a part of my Visa application at the Italian Consulate?

A:
While we do not carry the requirements for each country, you can either email us the list of requirements or call us and we can help you choose a plan from our list. Our email: info@insubuy.com
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why buy insurance from Insubuy?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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