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Q:Huge Medical Bill... IMG Paid My mother visited this year (2006) from February to June. This was her 2nd visit in 10 years and she was all fine in the first visit in the year 2000. She was all fine until May and got sick. Initially, she had throat infection, then it was followed by nausea, vomiting and burning in the stomach. Taking her to a Urgent care center did not help and finally had to take her to Emergency. Once I went into emergency, they started doing all kind of things. Since she was Diabetic and BP, the Dr. started diagnosing for possible heart problem. Then, this diagnosis went on for 2 days admitting her to ICU unit. For our question to why this diagnosis when the patient is having no chest pain or whatsoever related to heart, the Dr. said that is the normal procedure they follow for BP and Diabetic patients. I had taken Protection America 8020 Comprehensive coverage insurance. As anything related to BPDiabetic could be considered preexisting, I was worried the insurance company may not cover these expenses. After 2 days of straining my mom w all kind of heart tests, all the results came negative for any possible heart problem. Then, it was the gastro (GI) Dr.s turn to finally find out what problem she had. On the third day, he scheduled for and Endoscopy and came out to say it is just "inflammation in the stomach", that has caused all these problems. I asked the Dr. right there if this is considered preexisting The Dr. said "NO", it is true "medical emergency" , then sent my mom home back on the third day and she is fine in India now. I raised a question to the case worker in the hospital on all the tests they did for heart, when it was actually related to Stomach. I also said, the insurance company may not consider your tests as they may consider this as preexisting. His answer was, that is how we proceed for patients who are BP & Diabetic. After 10 days, I got a huge $35,000 bill from the hospital and other providers. I submitted all the claims as per IMGs claim procedure. IMG started the claim procedure, and in the meantime the providers started sending the same bill for every 15 days. IMG did the review on the case, and paid all the bill upto $5000 at 8020, and the remaining $30,000 at 100%. This left me to complete the deductible and 8020 coninsurance formality. The bottom line is 1. If your parents are above 65 and have preexisting conditions, then it is your decision to sponsor them to visit US. 2. If you sponsor, do some home work and buy comprehensive insurance here in the US (not India). Hope this my experience helps guys who are planning to sponsor their family members. drs

A:
Hello, Thank you very much for posting your detailed experience with Protection America. Most people avoid posting good experiences as they consider that is how insurance should work and it is normal procedure and don't feel urge to report. And as we as a broker, work for you, and not for the insurance company, come to know about the claims experiences (good or bad) only when our customers report. We are glad to know that your claims were processed and the bills were paid. Protection America (IMG) is indeed the best visitors medical insurance plan available in market today. And once again, it has proved itself. I reccommend everyone to purchase it for their relatives visiting USA. drs, if you don't mind, could you please give me your certificate number and name in the private message or through an email, just for my reference purposes? Of course, we will never bother you with phone calls or will never provide your contact information to any one unless you specifically authorize us to do so. We respect your privacy and your time. Protection America is available for instant purchase at /patriot-america-lite/visitor-insurance/ Would you still recommend Protection America for the following instance? My father is 74 and my mother is 64.. they are going to be here for approximately 3+ months from October 2007 to Jan 2008. thanks, -Arun For 70+, if you want $50,000 comprehensive, go for Protection America. if you want $100,000 comprehensive, go for WorldMed. Both available at / Thanks for the information. Just wondering if World Med is as good as IMG as far as claims is concerned. Any positive postings that you have come across? Or any information that you know personally about how they have handled claims? thanks, -Arun Yes, WorldMed is pretty good as well. So it is actually time for my parents to arrive now. For my mother , who is 64 I can buy Protection America and for my father who is 74, I can buy WorldMed and cover upto 100000 correct? Or would you suggest World Med for both of them... any advantage in taking separate plans because of different age group? thanks much, -Arun There is no advantage in putting both parents in the same application. Anyway, policy maximum is per person, deductible is per person, premium is per person. Everything just adds up. If you want to buy $100,000 for both of them, go ahead and purchase Protection America for mother and WorldMed for father. If you want to buy $500,000 for your mother, you can buy WorldMed for both of them as well.
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Q:Question on enrolling in Protection America plan I have enrolled in IMG Protection America plan for my mother and got the virtual id card also. But in that card it is written as "This card contains precertification requirements". What does that mean? Should I contact IMG to do anything for this after enrolling? My mother will reach US on 1st of Dec. So I have mentioned the coverage period from Nov 30. Thanks in advance. I appreciate your help.

A:
You don't have to contact anyone after purchasing the insurance. Read /patriot-america-lite/visitor-insurance/#precertification to understand the precertification process. In short, you have to contact IMG if you need to get admitted into the hospital or have some major treatment. Thanks a lot for the immediate reply.
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Q:My Protection America plan I bought the protection america plan for my parents from insubuy.com and i had to take my mom to the emergency care when she hurt her eye. Fortunately nothing happenned and the doctor just examined her eye and said it will cure by itself. Now I have received a bill of $512 which i have to pay in totality as my deductible is $1000. Can i dispute this amount with the hospital as i feel this is really an unfair amount? The whole procedure in the hospital took only about 20 mins and there was no treatment of any kind etc done. Prashant

A:
If you have $1000 deductible, you will have to pay that first before insurance company pays anything at all. Therefore, you will have to pay that $512 yourself. In my experience, $512 is a very reasonable amount. Most of the times, when people go to the emergency room, the bill is between $1000 and $2000, even if they don't do any treatment. I am telling this based on my personal experience with my own family members and also based on myself being in this business for so many years. Therefore, in my opinion, you should simply pay $512 to the hospital. Having said that, it would be entirely between you and the hospital how you would like to handle that amount.
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Q:Walmart $4 prescription drugs Does anyone know how to go about getting the $4 prescription drugs from Walmart? Can a person without health insurance get any of those prescription drugs for $4?

A:
That is the copay you have to pay if you get your prescription filled at WalMart. That is applicable only for people that comprehensive health insurance. And this only in some state, only for selected generic drugs. Not all drugs. No brand name drugs. It is not for people without health insurance. By no means, WalMart is selling all the prescription drugs for $4. I do have comprehensive health insurance but the co-pay for generic drugs on my plan is $10. So, if the walmart in my area offers $4 generics, how can I get that for $10? I believe that you will have to pay $4 in that case, and not $10. The info on this thread is quite wrong.. Walmart is selling a certain list of generics (lots, maybe not every generic) at $4 . This is the final price, not the copay. I just purchased a prescription for Amoxicillin last weekend for my mother, and paid $4 , no insurance involved. IF you have an insurance that has a copay LOWER than $4 (very unlikely), you can choose to go that route (at Walmart or any other place as should be obvious). But Walmart's $4 prescription drug cost is available to anyone (with a prescription ofcourse) and is the final out-the-door cost.
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Q:Study USA-HealthCare Plan B I am a Fall 2006 Internaltional Student at George Washington University and I wish to purchase the Study USA-HealthCare Student Medical Insurance Plan A for 6 months. However, when I tried to purchase it online, I was unable to do so. The error read as follows: "Payment Error: Invalid account number: INVALID CARD". I assume that this is because I used my International Debit Card, since I do not have a Credit Card. Please let me know whether I can pay via my International Debit Card (HDFC-VISA) and if so, how? If not, what should I do? Please guide....

A:
I assume that your debit card allows you to spend in US dollars. Most likely, your debit card is not allowing you to make an online purchase. I suggest that you call your bank, tell them the amount of insurance is you are purchasing online and ask them to manually authorize it. Then try again. If you are still having problems, please contact us and we will figure something out.
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Q:parents pending medical bills ... Hi friends, I had invited my parents from India to US, and had bought icici lombard insurance. Just before they were about to leave back to India, my mom had health situation where she had to admitted to Hospital for 5 days. Now, she got recovered very well, and I even dropped my parents to India personally. With 5 days in hospital, bill soared to $100K. Hospital is ready to give 75% discount for cach payments, and there are close to 10K from 3 to 4 doctor's charges. ICIC is apying mere 17000 though. Now, I have not signed anything, and all the bills I have received are on her name, but on my resi address. I spoke with few lawyers, and most of them are saying that in US, only the peron whose is he account holder, is responsible ror payments. lawyer says, if in I-134, it is not stated that parent's medical expenses will be covered by sponserer, so one is safe. Any help in this matter will be appreciated paying this much amnt to insurance comp means worth few years of savings, hence hesitant to pay anything.

A:
I advise paying off the bills to avoid future trouble. I-134 means general sponsorship and does not mean it needs to list every single type of expense that the visitor may incur. For next visit, I would also advise you to purchase comprehensive coverage plan from US company so that you can get covered completely. Most plans in India are fixed coverage plans above age 55 and that is why they are paying little. Read about different types of insurance plans at visitors insurance types I do appreciate your response. On this forum, people have come across this situation, but no one has added any aftermath about issues from collection or so. Are you aware of such cases where collection got after the sponserer based on I-134. I do keep getting bills from different medical groups, as they contract for the hospital, and am not sure when will that stop. What is the practical way out based on your experience. Hospital, and docs too want to make profit out of money, so how to get down to reasonable level. The bills from these small groups is trickling around 2 -3 K but there are multiple such groups gettign total amount high. So, each group feels the amount too small to not to offer any disccount. Regards. There is no magical way to solve this. You will have to work it out with the hospitals and doctors and do whatever best you can do. Unfortunately, all the information I have is what is posted by people like you. People post questions and look for suggestions because they need help. However, once they figure it out, they don't care any more because they are all set and most don't bother to report back. Therefore, you don't get the complete picture just by reading the forums. I can tell you that providers are continuously finding new ways to get their money no matter what. I will narrate my recent experience. I have a health insurance (Aetna PPO) through my employer that does not having pre-existing conditions clause or anything like that, just like most working people have here in the US. I went to the doctor yesterday for my illness. I was a new patient and I was asked to fill the new patient form. It asked for the social security number. I left it blank intentionally. The receptionist asked to fill indicating that it is a required information. I argued that social security number is for my retirement purposes and it has nothing to do with my Dr. visit. She replied that if I don't want to provide SSN, I will have to pay all the money upfront and file claim with the insurance company. She argued that if the insurance company does not pay and if the patient does not pay, they have to send to the collection agencies. I had no choice other than to put my social security number. Otherwise, I would have to run around taking the Dr. appts and the next Dr. may do the same, who knows. I have myself experienced this several times from different providers. Now, let's come back to the visitors insurance. Visitors don't have social security number. In this case, that same provider I visited would either ask for the relative's social security number (that is, your SSN if you took your mother's to the Dr) or ask you to pay everything upfront, even though you might have PPO insurance and they would otherwise bill the insurance company directly. There is nothing you can do in such scenarios. You simply don't have better choice. Have you had any updates on the situation of your parents pending medical bills? Did you finally have to pay? Would really like to understand how you resolved it finally?
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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