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Study USA HealthCare™ Insurance - Frequently Asked Questions

Purchasing Study USA-HealthCare

Purchasing Study USA-HealthCare

Who is eligible to buy Study USA-HealthCare Insurance?

Full-Time Students or Scholars (under age 66) who are studying outside their home country are eligible to buy Study USA-HealthCare:

  1. Participants

    • Must be a Full-time Student at a college or university, excluding online colleges and universities, or within 31 days of being a Full-time Student at a college or university; or must be a Full-time Scholar affiliated with an educational institution and performing work or research for at least 30 hours per week. The Full-time Student/Scholar status requirement is waived for Participants within the US holding a valid F-1 visa. Full-time status requirements remain in force for individuals holding M-1, J-1, or other category visas; and
    • Must be residing outside his or her Home Country for the purpose of pursuing international educational activities; and
    • Must not have obtained residency status in the Host Country.
  2. Dependents

    • Must be the Participant's legally married spouse, or must be the Participant's unmarried child under age 19 years and chiefly dependent on the Participant for support and maintenance; and
    • Must accompany the Participant abroad on a similar visa or passport while the Participant engages in international educational activities; and
    • Must be temporarily located outside the Participant's Home Country; and
    • Must not have obtained residency status in the Host Country.
  3. Newborn or adopted children will be automatically covered as Dependents for the first 31 days of life provided that the delivery is covered by this insurance or placement occurs while the Participant's coverage is in effect. If the delivery of the Newborn is not covered under this insurance, the Newborn is eligible for coverage beginning at 14 days of age.
  4. Newborn and adopted children must be enrolled within the first 31 days after birth for newborns or within 31 days of placement for adoptions. Enrollment requires written notification of the new Dependent's name, birth date, gender, and citizenship as well as payment of any additional premium due.
  5. If a newborn or adopted child is not enrolled by the 31st day following birth (for newborns) or placement (for adopted children), then coverage terminates on the 31st day.

How will my proof of insurance be sent to me?

If you buy or renew your coverage online, your receipt, Confirmation, Description of Coverage, and ID card will be instantly emailed to you.

I need coverage to begin as soon as possible. Is it possible for my Study USA-HealthCare policy to go into effect the day I enroll?

No, however, your policy can go into effect the next day after you enroll online.

Are a student's dependents eligible for coverage?

Yes. Spouse and/or unmarried children (under age 19) of enrolled students can be enrolled for insurance with the student's initial enrollment, or within 31 days of birth, legal adoption, marriage or arrival in country of study. Dependents must be temporarily be located outside their home country, and must not have obtained residency status in the host country. If your dependents are not eligible for Study USA-HealthCare, they can enroll in one of our other plans for people outside their home country.

Are Newborn or Adopted Children Included in Study USA-HealthCare?

Newborn or Adopted Children will automatically be covered for the first 31 days. Afterwards, they must be enrolled in Study USA-HealthCare in order to be covered. Contact us for more information.

Note: If the birth was not covered by a Study USA-HealthCare policy, then Newborn children will not be automatically covered. However, they will become eligible after 14 days of life.

My school requires an Insurance Compliance Form or a Waiver Form be completed as proof of my insurance. Can you complete this form for me? What should I do?

First, purchase Study USA HeathCare Insurance. After your purchase, simply fill in your portion of your school's Compliance or Waiver Form, sign it, and fax it to us at (972) 767-4470 or email it to ofni. We will complete it and fax it back to your school for you.

Can I buy Study USA-HealthCare if I am already studying outside my home country?

Yes. You can enroll in Study USA-HealthCare regardless of how long you have been studying outside your home country, as long as you fulfill the eligibility requirements in Question 1 above.

Renewing Your Coverage

Can I renew my coverage?

Yes - Study USA-HealthCare can be renewed for up to 4 years, as long as you fulfill the eligibility requirements in Question 1 above.

How do I renew my coverage?

Before your existing Study USA-HealthCare coverage has expired, renew your current coverage using our instant secure online renewal form.

When I renew my coverage, can I add or remove coverage for eligible dependents?

Yes, you can add coverage for eligible dependents (spouse and/or children) during your renewal. Call us for more information on how to add eligible dependents.

Spouse and/or children (under age 19) of enrolled students can enroll for insurance with the student, or within 31 days of birth, legal adoption, marriage or arrival in country of study. If your dependents are not eligible for Study USA-HealthCare, you can enroll them in one of our other plans for people traveling outside their home country.

Coverage Clarification

Can I go to any doctor or hospital, or must I use my school's Student Health Center or a preferred provider from Study USA-HealthCare's network?

For International Students Studying in the U.S.:

  1. If you choose to be seen at your Student Health Center first, you will receive the in-network benefit.
  2. For other incidents, if you use a doctor or hospital in Study USA-HealthCare's large preferred provider network, you will pay a lower deductible and co-insurance than if you go outside the network. Click here to search for a network provider.
  3. You can also use any doctor or hospital. The Emergency Assistance Company can help you locate a doctor or hospital.

For U.S. Students Studying Outside the U.S.:

Outside the U.S., Study USA-HealthCare does not have a Preferred Provider Network.

  1. You can choose to be seen at the Student Health Center or at another doctor or hospital and receive the in-network benefit.
  2. If you go to the Student Health Center first, your deductible for such incidents will be waived.
  3. You can also use any doctor or hospital. The Emergency Assistance Company can help you locate a doctor or hospital in the country where you are studying.

For recommendations on international providers, click here.

Does Study USA-HealthCare cover Pre-Existing Conditions?

Pre-existing Condition means any: (1) condition for which medical advice, diagnosis, care, or treatment (includes receiving services and supplies, consultations, diagnostic tests or prescription medicines) was recommended or received during the 12 months immediately preceding the certificate effective date; (2) condition that had manifested itself in such a manner that would have caused a reasonably prudent person to seek medical advice, diagnosis, care, or treatment (includes receiving services and supplies, consultations, diagnostic tests or prescription medicines) within the 12 months immediately preceding the certificate effective date; (3) injury, illness, sickness, disease, or other physical, medical, mental, or nervous conditions, disorder or ailment (whether known or unknown) that, with reasonable medical certainty, existed at the time of application or within the 12 months immediately preceding the certificate effective date.

For Study USA-HealthCare Standard and StudyUSA Preferred 300, the waiting period is 12 months. For Study USA-HealthCare Preferred 500, the waiting period is 6 months. See Study USA-HealthCare's complete list of policy exclusions in the Description of Coverage.

Does Study USA-HealthCare cover pregnancy?

Yes, under Study USA Standard, Study USA Preferred 300 and Preferred 500, it covers the pregnancy of an insured student or enrolled spouse if the conception of pregnancy occurs after the effective date of coverage. It does not cover the pregnancy of a dependent child. For details, please refer to the Description of Coverage.

Will my Study USA-HealthCare policy cover me if I travel outside the U.S.?

Yes, Study USA-HealthCare covers the Insured worldwide, except in their home country. For each 3 months of coverage with Study USA-HealthCare, the insured is eligible for no more than 15 days of home country coverage.

Network Providers

Is a network provider located in my area?

Most likely for a complete listing of Preferred Provider participants please click here to search for a network provider.

How will I receive care at In-Network level if there are no Network providers in my area?

There should be a provider within a 50 mile radius of your location. If you are not sure, you may verify how benefits will be treated. If a non-Preferred Provider is used, benefits will be paid at outside-network lever. To verify please contact the administrator, number should be on the back of ID card.

Errors and/or Changes

After I received my confirmation, I realized there may have been some errors in my application. What should I do?

Send any corrections to us in writing by email to: ecivres, or by fax or mail and we will confirm the changes. When sending correspondence, please include your name, a daytime phone number and reference your Transaction Number.

If the correction results in an increase in premium, please submit your check or credit card payment by fax or mail. When sending credit card details, please include the credit card number, expiration date, security code, and a statement authorizing Travel Insurance Services to charge the additional amount.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

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