Hello Insubuy team,
In response to my query and your response dated 18 August 2016, I have the following queries, after reading the "certificate wording" document.:
1) Is the ATLAS INTERNATIONAL policy for US citizens only, or for a person of any nationality?
2) Does this ATLAS INTERNATIONAL policy apply to Schengen region/visa-holders only, or for anywhere in the world, except USA?
3) In the "certificate wording"and "Brochure"document, there is no mention of the altitude till which a trekking activity is covered by Atlas. Can you let me know the altitude limit which is covered?
4) Page # 11-12 in the "certificate wording"document contains paragraphs on "Emergency medical evacuation". Is this service provided within the premium cost of basic coverage (as found in the "Quotes and Purchase" section) or is there any additional amount to be paid extra to be covered under "Emergency medical evacuation"? Please confirm.
5) What is the process for pre-authorization/approval before an emergency medical evacuation? Do I need to call to a particular number to inform the situation? If yes, what's the number and is that line available 24*7 ?
6) Who arranges/contacts a local agency for emergency evacuation vehicle such as a ground vehicle or a helicopter?
7) Is there a group policy? Or do we need to purchase individual policies only from Atlas?
Thank you for clarifying doubts. We are 7 team members for trekking activity to be done in Nepal Himalayas. We would take a call after understanding the Insubuy/Atlas policies.
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