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Refund Rules for Safe Travels Outbound

Before Effective Date: Full refund.

For states MN, NH, PA - Full refund within 10 days of purchase if you have not filed a claim.

After Effective Date: No refund

Cancellation Procedure

Please submit written correspondence in English, requests made in other languages may be returned or delayed.

Send an email to: lecnac

In the email message, please mention:

  • the certificate number (also called ID number)
  • name(s) of the insured person(s)
  • brief reason for cancellation
  • effective date of the cancellation

The earliest that you can set the effective date of cancellation is the next day. It can't be the current date or any previous date.

You will receive an email confirmation once we receive your request. Please allow around 7 to 10 business days to process the request. Once the request is processed, you will receive another email confirmation. Your refund, if any, will be made in exactly the same form that you used to originally pay for the insurance.

NOTE: All insurance companies prefer to receive such cancellation emails directly from the insured. However, if you are communicating on behalf of the insured, you must add the authorization similar to as follows:

"The insured does not have access to a computer or email to make a written request to cancel the insurance. I am the son/daughter of the insured and I have the necessary authorization to cancel their insurance. I am making a written cancellation request on their behalf."

All cancellations fees, if any, are charged by the insurance company. There are no additional fees (or any other fees) charged by Insubuy®.

Frequently Asked Questions

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why purchase insurance from Insubuy®?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy® and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

Learn More