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Question:

Seven Corners Claim analyst told us that the flight receipt and ticket we got from Delta showing confirmation of payment and source of payment and date of payment and ticket number and confirmation number, AND a copy of the bank statement showing the line item transaction of DATE of payment, and amount of payment TO DELTA that matched the flight receipt and ticket we got from DELTA did not constitute proof of payment, and wouldn't tell me why, except to say, they needed the original invoice, but wouldn't tell us WHAT that WAS if it wasn't the flight receipt and ticket! Then my wife sent a screen shot of her DELTA account statement that showed the transaction. It was ignored by Seven Corners. Lucky for us, DELTA fully refunded our tickets. I was totally baffled by her assertion. Any Comments?

Answer:

Insubuy is customer's well-wisher and a neutral broker. 

Insubuy no longer works with Seven Corners from December 17, 2018 onward. 

Anyway, based on the email address you provided, I was unable to find you in our records as a customer.

Therefore, if you have any questions about their policies, you will have to contact them. 

For your future travel insurance needs, please feel free to contact us at any time and we would be happy to guide you with getting the most suitable insurance coverage for you.

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