As soon as you purchase the Visit USA-Healthcare insurance, you will receive a confirmation email indicating that your application has been received. You will receive the actual policy in 7 to 10 business days.

If you made a last minute purchase before travel and if you need to see the provider before you receive the policy in the mail, the following information will be useful to you.

Policy Information:
Group Policy Number: 9028419
AIG Assist ID: 8912

Insurance Company (Underwriter):
The Insurance Company of State of Pennsylvania (A member Company of Chartis)

Emergency Assistance Service:
AIG Assist is located in Houston, TX.
US/Canada Toll Free: (800) 626-2427, Outside US/Canada: (713) 267-2525
Identify yourself as Visit USA-HealthCare insured & refer to the policy number and AIG Assist ID# above.

Claims Adjuster:
AIG Domestic Claims
Accident & Health Claims Department
P.O. Box 25987
Shawnee Mission, KS 66225-5987

US/Canada Toll Free: (800) 551-0824, Outside US/Canada: (302) 661-4176
8:30 AM - 5:00 PM ET, Mon-Fri.

PPO Network Provider:
Search online or call (800) 672-2140