Patriot Multi-TripSM Group

Medical insurance for groups of 5 or more people taking multiple trips annually

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Patriot Multi-Trip Group Insurance

Why Consider Travel Insurance?

When your group travels frequently throughout the year, they have plenty of responsibilities. They don’t need to be worried about their medical coverage while abroad. But what would happen if they became ill or injured during the trip?


Most travelers assume they will be covered by their standard medical plan. The truth is, while traditional plans generally offer adequate domestic coverage, they are not designed for international travel.


Your group has enough to worry about when they travel. Don’t let their medical coverage be an uncertainty. International Medical Group ® (IMG ®) has developed two Patriot Multi-TripSM Group plans to provide you and your group Coverage Without Boundaries® so you can spend more time enjoying your international experience, and spend less time worrying about your medical security.


Why Patriot Multi-Trip Group?

The two Patriot Multi-Trip Group plans offer a complete package of international benefits available 24 hours a day. Patriot Multi- Trip Group International is a plan for U.S. citizens that provides coverage for a group of people taking multiple trips annually outside the U.S., while Patriot Multi-Trip Group America is a plan for non-U.S. citizens that provides coverage for a group of people that take multiple trips annually outside of their home country. Both plans provide coverage for the group members, their spouses and/or children for each trip taken outside their home country during a period of up 12 months with renewability up to three years, in accordance with the terms of the plan.


Additionally, the plans offer excellent benefits and services to meet your global needs. You have access to international, multilingual customer service centers, claims administrators who process claims from all over the world, handling virtually every language and currency, and 24 hour access to highly qualified coordinators of emergency medical services and international treatment. You also have access to more than 17,000 providers through our International Provider AccessSM (IPA) when seeking treatment outside the U.S. You can also reduce your out-of-pocket costs when seeking treatment in the U.S. by locating providers through the independent Preferred Provider Organization.


A Unique, Full-Service Approach

At IMG, we know that the reasons to travel abroad are many and varied - that’s why our services are designed to provide you with the security you need no matter where you are. Our goal is to make the medical process smooth and efficient. By providing global products and services to vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence, IMG is the single resource for all your international travel needs.


How we service and support your needs is what sets us apart. Since 1990, we’ve served more than a million people around the globe - always focused on the specific needs of each individual. We’ve set the benchmark for industry service levels by integrating independent credentialing services with in-house, fully owned and operated service divisions. At IMG, we’re with you, wherever you go - bringing support for all your insurance needs around the globe - providing you Global Peace of Mind ®.


PLAN INFORMATION & HIGHLIGHTS
Maximum Limit $1,000,000
Maximum Limit for travelers who are 70-75 $50,000
Individual Deductible $250 per each covered illness
Coinsurance - for treatment received outside the U.S. & Canada No Coinsurance
Coinsurance - for treatment received within the U.S. & Canada In the PPO Network - The plan pays 90% of eligible expenses up to $5,000, then 100% up to the Maximum Limit
Out of the PPO Network - The plan pays 80% of eligible expenses up to $5,000, then 100% up to the Maximum Limit
MyIMGSM 24 hour secure access from anywhere in the world to manage your account at anytime
World-class Medical Benefits Coverage available for in-patient and out-patient medical expenses
International Emergency Care A wide range of international emergency benefits available including emergency evacuation, emergency reunion, return of mortal remains, return of minor children and more

SCHEDULE OF BENEFITS

All coverages, benefits and premium amounts shown in this booklet are in U.S. dollars.


MEDICAL BENEFITS
Usual, reasonable and customary charges. Subject to deductible and coinsurance when applicable.
Hospital Room and Board Up to the Maximum Limit for average semi-private room rate
Intensive Care Up to the Maximum Limit
Medical Expenses Up to the Maximum Limit
Out-patient Medical Expenses Up to the Maximum Limit
Local Ambulance Up to the Maximum Limit
Emergency Room Accident Up to the Maximum Limit
Emergency Room Illness with In-patient Admission Up to the Maximum Limit
Emergency Room Illness without In-patient Admission Up to the Maximum Limit with additional $250 deductible
Dental - Injury Due to Accident Up to the Maximum Limit
Dental - Sudden Dental Pain Up to $100
Pre-existing Conditions Up to $5,000 per period of coverage
INTERNATIONAL EMERGENCY CARE
When coordinated through the Plan Administrator.
Emergency Medical Evacuation Up to the Maximum Limit
Emergency Reunion Up to $15,000
Return of Mortal Remains Up to $25,000
Return of Minor Children Up to $5,000
Political Evacuation Up to $10,000
Identity Theft Assistance Up to $500 per Period of Coverage
ADDITIONAL BENEFITS
Terrorism Up to $50,000 lifetime maximum
Sports & Activities Coverage Up to the Maximum Limit for basic sports
Trip Interruption Up to $5,000
Common Carrier Accidental Death $50,000 to beneficiary; maximum of $250,000 per family
Accidental Death & Dismemberment $25,000 principle sum
Lost Luggage Up to $50 per item of luggage; maximum of $250

The benefits above are a summary only. Please see below for a list of descriptions.


PATRIOT MULTI-TRIP GROUP INTERNATIONAL RATES FOR U.S. CITIZENS
Rates are through age 75*
Maximum Trip Duration 30 Days 45 Days
Annual Premium $180 $220
Spouse and two children $90 $110
Each additional child $36 $44

PATRIOT MULTI-TRIP GROUP AMERICA RATES FOR NON-U.S. CITIZENS
Rates are through age 75*
Maximum Trip Duration 30 Days 45 Days
Annual Premium $212 $260
Spouse and two children $106 $130
Each additional child $42 $52

*The plan pays a Maximum Limit of $50,000 for travelers who are 70-75 years old.

Rates include surplus lines tax where applicable. Rates are effective through 8/1/2012.


CONDITIONS OF COVERAGE
  1. The Period of Coverage is for one year from the effective date of the Certificate of Coverage.
  2. Coverage and benefits are subject to the applicable deductible, and the other terms of the plan as contained in the complete Certificate Wording and Master Policy.
  3. Coverage under the Patriot Multi-Trip Group plan is secondary to any other coverage or contractual benefits.
  4. Coverage and benefits are for medically necessary, usual, reasonable and customary charges only. Benefits under the plan are available only for injuries and illnesses for which treatment is first obtained during the first 30 or 45 days of the trip based upon the plan chosen.
  5. Charges must be administered or ordered by a physician.
  6. Charges must be incurred during the Period of Coverage.
  7. Claims must be presented to IMG for payment within the Period of Coverage, or during the three months immediately following the Period of Coverage.

ELIGIBILITY
  • (U.S. citizens) As a member of the Sponsoring Organization, you, your spouse and children are eligible for Patriot Multi-Trip Group International while traveling outside the United States if you: 1) are under the age of 76, 2) are covered by an individual or group medical plan, and 3) travel outside the United States frequently throughout the year.
  • (Non-U.S. citizens) As a member of the Sponsoring Organization, you, your spouse and children are eligible for Patriot Multi-Trip Group America while traveling outside your home country if you: 1) are under the age of 76, 2) are covered by an individual or group medical plan, and 3) travel outside your home country frequently throughout the year.

RENEWAL OF COVERAGE

The Patriot Multi-Trip Group plan may be renewed (unless there is a break in coverage) in increments of 12 months up to a maximum total of thirty-six (36) continuous months. Any one Period of Coverage may not exceed twelve (12) months. Please note: Renewal rates may differ from initial rates.


QUALITY GUARANTEE

The group’s satisfaction is very important to IMG. If the sponsoring organization or group is not pleased with this product for any reason, a written request may be submitted, prior to the effective date, for cancellation and refund of the premium.


ENROLLMENT PROCESSING & FULFILLMENT KIT

Application Forms are normally processed within 24 hours of receipt. Once processing is complete, the Company will mail a fulfillment kit to the mailing address listed on the Enrollment Form. The fulfillment kit will include an IMG Identification Card for each group member, IMG contact numbers, Claim Forms and your insurance certificate providing a complete description of your rights and benefits under the contract. Please note: If you require express mail delivery, there is an additional charge listed on the Application Form.


CLAIMS PROCEDURE
PRECERTIFICATION

Each proposed hospital admission, in-patient or out-patient surgery, and other procedures as noted in the Certificate Wording must be Precertified for medical necessity, which means the insured person or their attending physician must call the number listed on the IMG Identification Card prior to admittance to a hospital or performance of a surgery. In case of an Emergency Admission, the Precertification call must be made within 48 hours of the admission, or as soon as reasonably possible. If a hospital admission or a surgery is not Precertified, eligible claims and expenses will be reduced by 50%. It is important to note that Precertification is only a determination of medical necessity, not an assurance of coverage, verification of benefits or a guarantee of payment. All eligible medical expenses must meet usual, reasonable, and customary guidelines. Please refer to the Certificate Wording for full details of the Precertification requirements.


Note: You may begin the Precertification process through MyIMG or the Client Resources section of our website, www.imglobal.com. Simply look for the Precertification option. Please note that this online service will only initiate the Precertification process, and it should not be used to Precertify emergency admissions, procedures or evacuations.


CLAIM PAYMENT
All benefits payable under Patriot Multi-Trip Group are subject to the provisions described in this brochure and as contained in the Certificate Wording and certificate of coverage. To make claim processing efficient, claims may be paid in two ways:
  1. Eligible claims that have been paid by or on behalf of the Insured Person will be reimbursed by check directly to the Insured Person.
  2. Eligible claims that have not yet been paid by the Insured Person will, at the option of IMG, be paid either to the Insured Person or directly to the provider.

Please mail completed claim forms to International Medical Group, P.O. Box 88500, Indianapolis, IN 46208-0500 USA. All IMG contact numbers, claim forms and Certificate Wordings will be included in the fulfillment kit.


DESCRIPTION OF BENEFITS

The following is a partial list of benefits and terms that are offered on the Patriot Multi-Trip Group plans.


DEDUCTIBLE:

The deductible option is $250 per each covered illness. This deductible is waived for claims incurred as a result of a covered accident.


EMERGENCY ROOM:

Charges incurred for the use of the Emergency Room due to an accident or illness are covered up to the Maximum Limit.


Charges incurred for the use of the Emergency Room for treatment of an illness are subject to an additional (extra) $250 deductible if treatment does not require admittance to the hospital.


DENTAL:

Injury due to an accident - Each plan covers the cost of emergency dental treatment and dental procedures necessary to restore sound natural teeth lost or damaged in an accident up to the Maximum Limit.


Sudden dental pain - Each plan will pay up to $100 for the necessary treatment of sudden, unexpected pain to sound natural teeth.


PRE-EXISTING CONDITIONS:


The plan will cover up to $5,000 maximum, per insured person, per period of coverage (not per trip), for the sudden and unexpected recurrence of a Pre-existing Condition (as defined in the Certificate Wording).


INTERNATIONAL EMERGENCY CARE
POLITICAL EVACUATION:

If the United States Department of State, Bureau of Consular Affairs, or similar government organization of the Insured Person’s Home Country, orders the evacuation of all non-emergency government personnel from the Host Country, due to political unrest, that becomes effective on or after the Insured Person’s date of arrival in the Host Country, the Company will pay up to a $10,000 lifetime maximum for transportation to the nearest place of safety or for repatriation to the Insured Person’s home country or country of residence provided that: 1) The Insured Person contacts the Company within 10 days of the United States Department of State, Bureau of Consular Affairs, or similar government organization of the Insured Person’s Home Country, issuance of the evacuation order; and 2) The evacuation order pertains to persons from the same Home Country as the Insured Person; and 3) Political Evacuation and Repatriation is approved and coordinated by the Company; In no event will the Company pay for a Political Evacuation if there is a Travel Warning in effect on or within six (6) months prior to the Insured Person’s date of arrival in the Host Country.


EMERGENCY EVACUATION:

The Patriot Multi-Trip Group plan includes coverage for emergency medical evacuation to the nearest qualified medical facility; expenses for reasonable travel and accommodations resulting from the evacuation; and the cost of returning to either the home country or the country where the evacuation occurred. The plan will pay up to the Maximum Limit for covered incidents for insured persons under age 66; up to $50,000 for covered incidents for insured persons from ages 66 to 75; and up to $25,000 for evacuations resulting from a pre-existing condition.


EMERGENCY REUNION:

The Patriot Multi-Trip Group plan also provides emergency reunion coverage, up to $15,000 for a maximum of 15 days, for the reasonable travel and lodging expenses of a relative or friend during an Emergency Medical Evacuation: either the cost of accompanying the insured during the evacuation or traveling from the home country to be reunited with the insured.


RETURN OF MORTAL REMAINS:

If a covered illness/injury results in death, expenses for Repatriation of bodily remains or ashes to the home country will be covered up to a maximum of $25,000.


RETURN OF MINOR CHILDREN:

If an insured person is hospitalized due to a covered illness/injury and is traveling alone with child(ren) 19 or under that otherwise would be left unattended, the Patriot Multi-Trip Group plan will pay up to $5,000 for one way economy fare to the home country, including a chaperone, if necessary, for the safety of the child(ren).


To be eligible for the Evacuation, Reunion and Return benefits, these must be recommended by the attending physician in life-threatening medical situations, and approved in advance and coordinated by IMG.


SPORTS & ACTIVITIES COVERAGE:

The Patriot Multi-Trip Group plan covers injuries incurred during amateur athletic activities which are non-contact and engaged in by the insured person solely for leisure, recreation, entertainment or fitness purposes. However, activities not covered include amateur or professional sports or other athletic activity which is organized and/or sanctioned, or which involves regular or scheduled practices, games or competition. The following hazardous activities are excluded: racing of any kind, aviation (except when traveling as a passenger in a commercial aircraft), BMX, BASE jumping, bobsleigh, bungee jumping, canyoning, caving, high diving, hang gliding, heli-skiing, hot air ballooning, inline skating, jet skiing, kayaking, kiteboarding, luge, motocross (moto-x), mountain biking, mountaineering, parachuting, rappelling, rock climbing, rodeo, scuba diving, ski jumping, sky diving, snow skiing, snowboarding, snowmobiling, spelunking, snorkeling, surfing, wakeboarding, water skiing, windsurfing and whitewater rafting.


ACCIDENTAL DEATH & DISMEMBERMENT:

The Patriot Multi-Trip Group plan includes $25,000 principal sum benefit for Accidental Death and Dismemberment occurring during the period of coverage: • Accidental Loss of life - principal sum* • Accidental Loss of life which occurred during a hijacking, kidnapping or attempted kidnapping - two times the principal sum* • Accidental Loss of two Members - principal sum • Accidental Loss of one Member - 50% of principal sum. "Member" means hand, foot or eye. *Notwithstanding separate benefits, limits and sublimits for Common Carrier Accidental Death benefit (page 4) and Accidental Death & Dismemberment benefits (page 4), no more than $50,000 per individual will be paid to a beneficiary in the event of any death that occurs while covered by the Patriot Multi-Trip Group plan.


COMMON CARRIER ACCIDENTAL DEATH:

If accidental death should occur while traveling on a commercial Common Carrier, $50,000 will be paid to the designated beneficiary, to a maximum of $250,000 per family. Notwithstanding separate benefits, limits and sublimits for Common Carrier Accidental Death benefit (page 4) and Accidental Death & Dismemberment benefits (page 4), no more than $50,000 per individual will be paid to a beneficiary in the event of any death that occurs while covered by the Patriot Multi-Trip Group plan.


TRIP INTERRUPTION:

If, during a covered trip, there is a death of an immediate family member (spouse, child, parent or sibling), a break-in at the insured’s principle residence, or the substantial destruction of the insured’s principal residence due to a fire or natural disaster, each Patriot Multi-Trip Group plan will pay to return the insured to the area of principal residence. The plan will pay for a one way air or ground transportation ticket of the same class as the unused travel ticket, less the value of the unused return ticket.


TERRORISM:

The Patriot Multi-Trip Group plan provides coverage for injuries and illness incurred as a result of an act of Terrorism, subject to a $50,000 lifetime maximum.


If an insured person is injured as a result of an act of Terrorism, and the insured person has no direct or indirect participation in the act, the plan will reimburse eligible medical claims subject to a $50,000 lifetime maximum. Claims incurred as a result of radiological, nuclear, chemical or biological weapons or events are not covered.


Terrorism is the systematic or planned use of violence, fear, or threat of violence in order to intimidate a population or government, especially as a means of coercion or to obtain a granting of any demand.


This benefit does not cover an act of Terrorism in a country or location where the United States government has issued a travel advisory that has been in effect within the six months prior to the insured person's date of arrival.


This benefit does not cover an act of Terrorism in the event that an advisory to leave a certain country or location is issued by the United States government after the insured person's arrival date, and the insured person unreasonably fails or refuses to depart the country or location.


IDENTITY THEFT ASSISTANCE:

If an imposter obtains key personal information such as a Social Security or Driver's License number, or other method of identifying an insured person in order to impersonate or obtain credit, merchandise or services in the insured person’s name, the Patriot Multi-Trip Group plans will provide coverage for the reasonable, customary and necessary costs incurred by the insured for: re-filing a loan or other credit application that is rejected solely as a result of the stolen identity event; notarization of legal documents, long distance telephone calls, and postage that has resulted solely as a result of reporting, amending and/or rectifying records as a result of the stolen identity event; up to three credit reports obtained within one year of the insured person’s knowledge of the stolen identity event; and stop payment orders placed on missing or unauthorized checks as a result of the stolen identity event.


The identity theft event must occur during the Period of Coverage and must be reported within six months of the termination of coverage date.


LOST LUGGAGE:

This benefit will be paid in the event that the Common Carrier permanently loses an insured person’s checked luggage. This coverage is secondary to any other available coverage, including the Carrier’s.


EXCLUSIONS
Charges for the following services, treatments and/or conditions, among others, are excluded from coverage under the Patriot Multi-Trip Group plan.
  1. Treatment for Pre-existing Conditions in excess of $5000, per Insured Person, per Period of Coverage (not per trip). A Pre-existing Condition is defined as any injury, illness, sickness, disease, or other physical, medical, mental or nervous condition, disorder or ailment that, with reasonable medical certainty, existed at the time of application or at any time prior thereto, including any subsequent, chronic or recurring complications or consequences relating thereto or arising therefrom, whether or not previously manifested or known, diagnosed, treated, or disclosed.
  2. Treatment or surgeries which are elective, investigational, experimental or for research purposes.
  3. War, political insurrection, protest, or any act thereof. The Company will not pay for a Political Evacuation if there is a travel advisory in effect on or within six (6) months prior to the Insured Person’s date of arrival in the Host Country.
  4. Immunizations and routine physical exams.
  5. Treatment of Temporomandibular Joint or dental treatment, except as provided for in the Certificate of Coverage.
  6. Venereal disease, AIDS virus, AIDS related illness, ARC Syndrome, or AIDS, the cost of testing for these conditions, and charges for treatment or surgeries which are incurred by any Insured who was HIV+ at time of enrollment into this insurance.
  7. Pregnancy, childbirth, birth control, artificial insemination, treatment for infertility or impotency, sterilization or reversal thereof, or abortion.
  8. Injury sustained while participating in amateur or professional sports or other athletic activity which is organized and/or sanctioned, or which involves regular or scheduled practices, games or competition. The following hazardous activities are excluded: racing of any kind, aviation (except when traveling as a passenger in a commercial aircraft), BMX, BASE jumping, bobsleigh, bungee jumping, canyoning, caving, high diving, hang gliding, heli-skiing, hot air ballooning, inline skating, jet skiing, kayaking, luge, motocross (moto-x), mountain biking, mountaineering, parachuting, rappelling, rock climbing, rodeo, scuba diving, ski jumping, sky diving, snow skiing, snowboarding, snowmobiling, spelunking, snorkeling, surfing, wakeboarding, water skiing, wind-surfing and whitewater rafting.
  9. Vision or ear tests and the provision of visual or hearing aids.
  10. Vocational, recreational, speech or music therapy.
  11. Treatment while confined primarily to receive custodial care, educational or rehabilitative care, or nursing services.
  12. Charges, injuries and/or illnesses resulting or arising from or occurring during the commission or continuing perpetration of a violation of law by the insured, including without limitation, the engaging in an illegal occupation or act, but excluding minor traffic violations.
  13. Treatment for, and injuries and/or illnesses resulting or arising from, substance abuse or drug addiction.
  14. Injury and/or illness resulting or arising from being under the influence of alcohol or drugs; and injury or illness resulting from operating any type of vehicle after consuming any alcohol or drugs.
  15. Willful self-inflicted injury or illness.
  16. Treatment required as a result of or arising from complications from a treatment or condition not covered hereunder.
  17. Any services or supplies performed or provided by a relative of the Insured or provided at no cost to Insured.
  18. Treatment for mental and nervous disorders.
  19. Organ or tissue transplants or related services.
  20. Treatment for illness or injury where the trip is undertaken for the purpose of obtaining such treatment or advice for a Pre-existing Condition.
  21. Treatment incurred as a result of or arising from exposure to nuclear radiation, and/or radioactive material(s).

This brochure contains only a consolidated and summary description of all current Patriot Multi-Trip Group benefits, conditions, limitations and exclusions, and is subject to all of the terms and conditions of the full Certificate Wording. A certificate containing the complete Certificate Wording with all terms, conditions and exclusions will be included in the fulfillment kit. The Patriot Multi-Trip Group plans are amended, modified or replaced from time to time, and IMG reserves the right to issue the most current Certificate Wording for this insurance plan in the event this application and/or brochure has expired, is modified, or is replaced with a newer version. Current Certificate Wordings are available upon request.


ADDITIONAL BENEFITS & SERVICES
MyIMGsm

Service at your fingertips anytime, anywhere - that’s what MyIMG provides. MyIMG is our proprietary online service that allows you to access information and manage accounts, 24 hours a day, seven days a week, from anywhere in the world. Our service centers in the U.S. and Europe are always available to help or handle emergencies 24 hours a day, but through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Some features include:

  • Get explanation of benefits
  • Locate a provider
  • Request ID cards
  • Initiate precertification
  • Obtain certificate documents
  • Recommend provider/facility

Locating a Provider

With the Patriot Multi-Trip plans, you may seek treatment with the hospital or doctor of your choice. When seeking treatment in the U.S., you can reduce your out-of-pocket costs by using the independent Preferred Provider Organization (PPO), a separately organized network of hundreds of thousands of established, highly qualified health care physicians and many well-recognized hospitals in the U.S. contracted by IMG. You can quickly search the network through MyIMG. Additionally, to help you locate health care providers outside the U.S., IMG provides its online International Provider Access (IPA), a database of over 17,000 providers.


Universal Rx Pharmacy Discount Savings

This is a discount savings program available to every certificate holder of the Patriot Multi-Trip plans. This program allows card members to purchase prescriptions at one of over 35,000 participating pharmacies in the U.S. and receive the lower of 1) Universal Rx contract price or 2) the pharmacy regular retail price.


This discount program is not insurance coverage. It is purely a discount program to purchasers of the Patriot Multi-Trip plans. Use of the discount card does not guarantee that prescribed medication is covered under the insurance benefit plan.


Akeso Care Management®(ACM®)

The ability to access quality health care is of paramount importance when a medical emergency arises abroad. To coordinate care and provide U.S. and internationally based medical management services, IMG formed ACM, a URAC accredited, on-site specialized division devoted entirely to medical management. ACM’s clinical members are experts at assessing the need for services and ensuring those services are delivered in a timely, cost-effective manner.


From routine medical care to complex case management, from checkups to emergency medical evacuations, ACM is there for you. They are committed to consumer protection and empowerment, quality operations and regulatory compliance. This translates into better care for you - around the world, around the clock.


PLAN ADMINISTRATOR AND UNDERWRITER
Plan Administrator:

As the Plan Administrator for Patriot Multi-Trip Group, IMG acts as the authorized agent for and on behalf of Sirius International.


International Medical Group®, Inc.
P.O. Box 88509
Indianapolis, IN 46208-0809, USA


Plan Underwriter:
Sirius International

These Patriot Multi-Trip Group plans are a surplus lines products underwritten by Sirius International Insurance Corporation (publ). Sirius International is rated A (excellent) by A.M. Best and A- by Standard & Poor's (at the time of printing). Sirius International is a White Mountains Re company.


IMG, International Medical Group, the IMG block design logo, imglobal, Patriot, Patriot Multi-Trip Group, Coverage Without Boundaries and Global Peace of Mind are the trademarks, service marks and/or registered marks of International Medical Group, Inc.


Sirius, Sirius International, and the Sirius design logo are the trademarks, service marks and/or registered marks of Sirius International Insurance Corporation (publ).

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