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FAQ - Swine Flu and Travel Medical Insurance


Please note that the following FAQ apply to visitor medical insurance or travel medical insurance and NOT the trip cancellation insurance.


Q: What is Swine Flu?
A: Please read the detailed information about Swine Flu or H1N1 virus flu at CDC web site.

Q: Is swine flu a covered illness?
A: It would be treated like any other illness or flu condition so that as long as the product was purchased prior to contracting the flu, the illness will be considered as an eligible medical expense under all other terms and conditions of the Certificate of Insurance.

Q: What happens if a Travel Warning is issued?
A: A traveler should always review and be aware of all Travel Warnings. Based on that review, a traveler must make a responsible decision regarding his or her travel plans. Swine flu, like any acute illness, is and would be considered an eligible medical condition subject to all other terms and conditions under the Certificate of Insurance.

Q: Can I cancel my plan and get a refund?
A: Yes, most of the plans we offer give a full refund for any reason before the effective date of the policy. After the effective date, the refund rules vary based on the plan you purchased.

Please look at our Current Clients section for refund rules for each plan, before or after the effective date of the plan.

Important disclaimer: Please note that we have tried to answer the questions to the best of our knowledge. We make no guarantee of the accuracy of these answers, as actual answers may change from time to time as insurance companies change their policies or because of any other reason. We will not be liable in any case, for any problem arising out of reading these questions and answers. Please use this information at your own risk.